Food & Beverage Manager

4 weeks ago

Chicago, United States SWISSOTEL Full time
Job DescriptionJob DescriptionCompany Description

Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives. 

 At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.  

Be Bold, Be Inspired, Be You.

Job Description

WHAT YOU WILL BE DOING:
You are a creative, solution- driven, motivational and tactical leader who loves developing your team and delivering incredible experiences for your guests. You enjoy the thrill of exceeding goals, planning projects and keeping up with all the trends - and it just so happens you’ll be doing just that in an award-winning hotel.

Reporting to the Director of Food & Beverage, you will be an active member of the Steering Committee and will effectively lead the Swissôtel Chicago Food & Beverage Operations Division, which consists of Breakfast Service, Amuse Lobby Lounge, 24/7 Amenity Store, and In Room Dining. 

Summary of Responsibilities:

  • Senior leader of the Food & Beverage Outlet Operations team
  • Responsible for Monthly Inventory
  • Demonstrate a commitment to personal guest service excellence
  • Ensure that Guest and Colleague concerns are resolved in a professional and timely manner
  • Review industry trends and competition for new and innovative product and service opportunities
  • Effective recruitment, selection, training and performance management for all positions within the department
  • Develop/update job descriptions, job task checklists, training manuals, systems and procedures for all positions and ensure they are clearly documented and easily accessible.
  • Develop a strong team through consistently effective leadership, operations and succession planning
  • Coach and mentor leaders and colleagues to allow them to exceed guest expectations and provide a path for career development within FRHI
  • Establish effective goals, measurements and action plans for the department in all pillars; Colleague Engagement, Guest Satisfaction and Financial results
  • Execute departmental Health & Safety Trainings
  • Adhere to the crisis management and business continuity plans for the department
  • Development of annual operations budget  - expenses, staffing levels and productivity
  • Effective and timely interaction with all Hotel departments including participation and representation in hotel wide meetings / committees as required. 

 Operational Duties

  • Ensure the proper opening and closing of all areas
  • Ensure all sites and VIP activities/reservations with the division are executed appropriately
  • Ensure the proper management of the Silverware system
  • Ensure all F&B Colleagues attend the appropriate Food Handlers Training
  • Maintaining bar and outlet brand standards
  • Maintaining health department standards including all required certifications
  • Maintaining liquor department standards
  • Dealing with any alleged food borne illness issues
  • Follow up with any guest review comments as required

Marketing/Administrative Duties

  • Create programs to drive revenues in the outlets, including unique events throughout the year, seasonal programming for holidays, etc. to drive F&B revenue
  • Manage social media content on behalf of the outlets to drive revenues, awareness, and reputation of our F&B programming
  • Ensure the outlets are reviewing upcoming business volumes and posting positions accordingly
  • Participate in the budget process for your respective F&B outlets
  • Review and revise outlet and room service menus
  • Ensure all corporate programming is in place
  • Complete month end review for Amuse, 24/7 and In Room Dining
  • Conduct monthly departmental meetings 
  • Create and distribute manager and colleague schedules
  • Ensure Payroll is submitted properly and on-time for each F&B department 
  • Attend weekly resume review meetings and email summary / points to team
  • Attend REVMAX weekly meetings and present revenue driven promotions and ideas
  • Attend pre cons
  • Any other tasks that may be assigned
Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

  • 4 years F&B experience with minimum 2 years F&B Management experience
  • Working knowledge of In Room Dining, Serving & Bartending is an asset
  • Excellent communication and organizational skills
  • Highly motivated, organized, goal and results oriented individual who thrives under pressure
  • Proven ability to effectively lead, motivate and develop a team
  • Comprehensive knowledge of Silverware systems


Additional Information

WHAT IS IN IT FOR YOU:

  • Employee Benefit Card offering discounted rates at Accor worldwide
  • Learning & Development programs through our Academies
  • Opportunity to develop your talent and grow within our property and across the world
  • Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging

  • Food & Beverage Manager

    3 months ago

    Chicago, United States Embassy Suites by Hilton Chicago Downtown River North Full time

    As Food & Beverage Manager you will mentor our passionate TEAM prepare and execute innovated dishes, contributing to our reputation for culinary and excellence while delivering an unforgettable guest experience. TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career...

  • Food & Beverage Manager

    3 weeks ago

    Chicago, United States Embassy Suites by Hilton Chicago Downtown River North Full time

    As Food & Beverage Manager you will mentor our passionate TEAM prepare and execute innovated dishes, contributing to our reputation for culinary and excellence while delivering an unforgettable guest experience. TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career...

  • Food and Beverage Manager

    4 weeks ago

    Chicago, United States The Langham Chicago Full time

    Primary Objective Of PositionTo coordinate the activities of the Restaurants, the Bar, and other Food & Beverage outlets as needed to deliver quality products and services to guests. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group and Forbes standards.Responsibilities And Job Duties Provide...

  • Food and Beverage Manager

    4 weeks ago

    Chicago, Illinois, United States The Langham Chicago Full time

    Primary Objective Of PositionTo coordinate the activities of the Restaurants, the Bar, and other Food & Beverage outlets as needed to deliver quality products and services to guests. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group and Forbes standards.Responsibilities And Job DutiesProvide...

  • Food and Beverage Operations Manager

    12 hours ago

    Chicago, Illinois, United States Montage International Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Supervisor to join our team at Montage International. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest satisfaction and maintaining high standards of quality and service.Key...

  • Food and Beverage Operations Manager

    13 hours ago

    Chicago, Illinois, United States Pineapple Hospitality Full time

    **About Us**Pineapple Hospitality is a leading brand of upscale boutique hotels, renowned for its exceptional hospitality and innovative experiences.**Our Mission**We are dedicated to redefining the art of hospitality, creating unforgettable experiences for our guests, and fostering a culture of excellence within our team.**Job Summary**We are seeking a...

  • Food and Beverage Operations Manager

    19 hours ago

    Chicago, Illinois, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Supervisor to join our team at Oak View Group. As a key member of our hospitality team, you will be responsible for overseeing the serving of guests in our venue dining areas and concessions functions.Key ResponsibilitiesProvide exceptional event support for Food and Beverage operations during...

  • Food and Beverage Operations Manager

    1 week ago

    Chicago, Illinois, United States White Lodging Services, Inc. Full time

    Overview: The Food and Beverage Operations Manager is responsible for overseeing the In-Room Dining and restaurant/bar food and beverage services. This role ensures the daily operations of these outlets are efficient, well-maintained, and profitable while prioritizing guest satisfaction. The manager will implement activities and services that align with...

  • Food and Beverage Operations Manager

    1 week ago

    Chicago, Illinois, United States Marriott Full time

    Job OverviewJob Category: Food and Beverage & CulinaryLocation: W HotelsSchedule: Full-TimePosition Type: ManagementROLE SUMMARYAssists in overseeing the establishment's food and beverage operations, which may include Restaurants, Bars, Room Service, and Catering Services. This role is pivotal in developing and executing departmental strategies while...

  • Food and Beverage Operations Manager

    1 week ago

    Chicago, Illinois, United States White Lodging Services, Inc. Full time

    Overview: The Food and Beverage Operations Manager is a multi-unit leader overseeing the In-Room Dining and restaurant/bar culinary and beverage services. This role is pivotal in ensuring the daily operations of these outlets are efficient, well-maintained, and focused on delivering a guest-centric experience. Accountable for organizing food and beverage...

  • Director - Food and Beverage

    2 months ago

    Chicago, United States Bally’s Chicago Full time

    DescriptionAbout Bally’sBally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!Bally’s Chicago is a new exciting venture...

  • Food and Beverage Operations Manager

    1 week ago

    Chicago, Illinois, United States Butler Hospitality Full time

    **Food and Beverage Operations Manager Needed**Are you ready to lead a vibrant team in the hospitality sector? Butler Hospitality is seeking skilled professionals for the position of Food and Beverage Operations Manager. Here’s what makes this opportunity appealing:WHY CHOOSE BUTLERComprehensive health, dental, and vision benefits, along with a matching...

  • Director - Food and Beverage

    2 months ago

    Chicago, Illinois, United States Bally's Chicago Full time

    About Bally'sBally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertainBally's Chicago is a new exciting venture for the company. It...

  • Food and Beverage Operations Manager

    1 week ago

    Chicago, Illinois, United States Lodge Management Group Full time

    Job OverviewWe are seeking a skilled Food and Beverage Operations Manager to oversee all aspects of our hospitality services and ensure an outstanding guest experience. The ideal candidate will possess the ability to forecast, plan, and manage orders, staff, and financial operations effectively. The primary objective is to enhance sales and revenue through...

  • Food and Beverage Operations Manager

    3 days ago

    Chicago, Illinois, United States Lodge Management Group Full time

    Job OverviewWe are seeking a skilled Food and Beverage Operations Manager to oversee all aspects of our hospitality services and ensure an exceptional guest experience. The ideal candidate will possess the ability to forecast, plan, and manage all orders, personnel, and financial resources effectively. The primary objective is to enhance sales and revenue...

  • Food and Beverage Operations Manager

    3 days ago

    Chicago, Illinois, United States Lodge Management Group Full time

    Job OverviewWe are seeking a skilled professional to oversee all aspects of food and beverage operations, ensuring a remarkable guest experience. The ideal candidate will possess the ability to forecast, plan, and manage all orders, personnel, and financials effectively. The primary objective is to enhance sales and revenue through exceptional customer...

  • Food and Beverage Intern

    2 months ago

    Chicago, United States East Bank Club Full time

    Job DescriptionJob DescriptionThe Opportunity:We are seeking a detail-oriented and motivated Food and Beverage Intern to join our team. The primary responsibility of this role is to enter recipes into our system for costing and inventory purposes. This is an excellent opportunity for someone looking to gain hands-on experience in the food and beverage...

  • Food and Beverage Intern

    3 weeks ago

    Chicago, United States East Bank Club Full time

    Job DescriptionJob DescriptionThe Opportunity:We are seeking a detail-oriented and motivated Food and Beverage Intern to join our team. The primary responsibility of this role is to enter recipes into our system for costing and inventory purposes. This is an excellent opportunity for someone looking to gain hands-on experience in the food and beverage...

  • Food & Beverage Supervisor

    3 months ago

    Chicago, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Food and Beverage Server

    5 days ago

    Chicago, Illinois, United States Omni Hotels & Resorts Full time

    Position OverviewThe Food and Beverage Server will play a key role in ensuring guest satisfaction through the prompt and professional delivery of food and beverage items.Key ResponsibilitiesPrepare and deliver food and beverage orders with a friendly and courteous attitude.Present and collect payment for guest checks.Deliver amenities and select guest...