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Front Desk Associate

4 months ago

Bozeman, United States Level5 Hospitality Full time
Job DescriptionJob Description

Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

Qualifications:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Knowledge of hotel operations and procedures is a plus
- Flexibility to work various shifts, including weekends and holidays

Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in providing exceptional guest service, ensuring guest satisfaction, and maintaining a positive hotel experience.

We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team of dedicated professionals

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the hotel.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 20 – 35 per week

Benefits:


  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule:


  • Day shift
  • Evening shift
  • Holidays
  • Morning shift


Work setting:


  • In-person


Ability to Relocate:


  • Bozeman, MT 59715: Relocate before starting work (Required)


Work Location: In person