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Customer Support Representative

3 months ago

Olathe, United States Water Treatment Company Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Water Treatment company in the Kansas City area is seeking a Customer Service focused individual to join our team. This will be a full-time position, Monday-Friday (8:00AM - 5:00PM).

The ideal candidate will be responsible for handling a high volume of inbound calls along with administrative duties including, but not limited to the following: collections, accounts receivable, data entry, payment entry, billing, scheduling service and sales appointments. This opportunity requires knowledge of customer service processes and procedures, strong inter-personal skills and the ability to multi task.

QUALIFICATIONS:
High school diploma or higher
Previous customer service experience
MS Office Application Skills, specifically Word, Excel and Outlook
10-Key skills
Keyboarding
Positive team- based attitude
Attention to detail
Ability to learn new computer systems
Must pass a drug test
Must be willing to submit to a background check
Netsuite experience is a plus

WHAT WE OFFER:
Health, Dental, Vision, Life, 401K, 401K match, paid holidays, time off, and more

Job Type: Full-time
Salary: $18 to $22 per hour, depending on experience

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Experience level:
  • 3 years
Shift:
  • 8 hour shift
  • Day shift
Weekly day range:
  • Monday to Friday
Work setting:
  • Call center
  • In-person
  • Office
Ability to commute/relocate:
  • Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Preferred)
Education:
  • High school or equivalent (Required)
Experience:
  • Customer service: 3 years (Required)