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Traffic Dispatcher Assistant

4 months ago

El Paso, United States Vrp Transportation Inc Full time
Job DescriptionJob DescriptionEssential Functions:
  • Experience in logistics, drivers, invoice.
  • 100% knowledge on DAT system, get routes, manage and coordinate all drivers routes from destination to home terminal.
  • Managing the routing process to build efficient delivery routes.
  • .
  • Routing/Dispatch Experience Required
Experience Requirements

  • Excel
  • Excellent interpersonal and communications skills
  • Bilingual - English and Spanish is required



Funciones Esenciales:
  • 100% conocimiento en el sistema de DAT, agarrar rutas, tomar y coordinar todas las rutas de los choferes, que vienen del destino a casa.
  • Administrar el proceso de ruta para construir rutas de entrega eficientes.
  • Incorporacin de factores que incluyen, entre otros, tiempos de viaje en regla con las horas de servicio, tiempos de servicio, restricciones del DOT y trfico en las rutas de entrega.
  • Correcta ejecucin de los procesos de fin de da. Responsable del mantenimiento diario del tablero de despacho. Configure el sistema para los horarios de las citas de la maana siguiente.
  • Verifique el manifiesto de los conductores contratados en cuanto a la precisin y asegrese de que se adjunte la documentacin correcta cuando regresen al muelle.
  • Responsable de ejecutar las instrucciones de entrega segn el cronograma de citas requerido por el cliente. Asegurar que las entregas y recogidas se realicen a tiempo. cuando sea necesario.
  • Seguimiento en tiempo real de las "llamadas de control" con los conductores contratados en todas las recogidas y entregas de carga. Mientras est en trnsito, haga un seguimiento con el conductor para obtener informacin sobre el tiempo de destino.
  • Registrar a los conductores contratados y ayudar a hacer coincidir el papeleo y archivar los documentos terminados.
  • Iniciar y comunicar cargos adicionales al Servicio al Cliente.
  • Completar todas las llamadas previas automticas o manuales a clientes, distribuidores y tiendas comunicando la fecha de entrega y la ventana de servicio para cada parada en una ruta determinada.
  • Comunicarse con los clientes cuando sea necesario para informar el retraso de los envos y/o la informacin necesaria para procesar los pedidos.
  • Registro e impresin de manifiestos para rutas completadas y aprobadas que estn listas para su entrega.
  • Mantener la integridad del pedido para incluir fechas de entrega correctas, notas, cdigos de excepcin, etc.
  • Supervise todas las rutas para el da actual de las entregas de la(s) regin(es)..
  • Se requiere experiencia en enrutamiento/despacho
Experiencia Requerida:
- Se requiere experiencia trabajando con computadoras personales y aplicaciones comerciales.
- Se desea experiencia de un ao en un entorno orientado al servicio al cliente.
- Se requiere experiencia en ruta comercial/ruta logstica.
- La experiencia en un entorno de centro de llamadas es una ventaja.
- Habilidades informticas intermedias a avanzadas con la capacidad de usar el software de Microsoft Office (Word, Excel y PowerPoint) y Google Apps
- Excelentes habilidades interpersonales y de comunicacin.
-Entender, hablar y escribir perfectamente Ingles y Espaol