Business Process Specialist

1 week ago

Washington, United States Technical Assent Full time
Job DescriptionJob Description

Position Title: Business Process Specialist (Consultant)

Position Type: Full-time (W-2)

Salary: Competitive

Company Description:

Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client's core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.

Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.

Job Description:

As a Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.

The successful candidate will have the ability to:

  • Assist in comprehensive data collection processes and conduct in-depth data analysis to identify obstacles, inefficiencies and opportunities for improvement
  • Design and implement effective methodologies to optimize internal and external operations
  • Provide assistance for general management consulting services, offering strategic advice and solutions to optimize organizational performance and drive business growth
  • Analyze the impacts of industry trends to effectively develop and implement strategic solutions and initiatives.
  • Communicate with shareholders and stakeholders to ensure alignment on proposed changes
  • Provide training and support to team members on new processes and best practices

Minimum Qualifications:

  • Bachelor's degree in business management, economics, political science, management information systems, or related discipline
  • 4+ years of relevant, professional experience
  • Ability to manage and perform multiple complex tasks as part of the daily work assignment.
  • Curious and open-minded approach to work
  • Thrive in a continuous Build-Measure-Learn cycle
  • Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
  • Excellent verbal and written communication skills
  • Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications:

  • Knowledge of Human-Centered Design, design thinking, and/or service design background
  • Experience in change management methodologies.
  • Experience consulting or working for the Federal government

Job Location and Travel Expectations:

  • This position is remote. Some travel (

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