Floor Manager

2 months ago

Portland, United States Elephants Delicatessen Full time
Job DescriptionJob Description

Salary:

$22 - $26/hour ($17 - $19 /hr. base rate + tips which average an additional $5 - $7/hr.)


Schedule:

Open Availability Requirement

About Elephants

A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has six Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good.

About the job

Reminiscent of a European market, our flagship Elephants Delicatessen at NW 22nd has served decades of Portlanders. A top destination for locals and food-loving tourists, it features deli cases, a dessert bar, baked goods, coffee, cocktails, a grill and oven, pizza, wine, cheese and charcuterie, gifts, specialty grocery items, and more. This spot hops during lunch and on busy weekends Elephants Deli is looking for a food service professional that can answer this question with action. We need a people-person who thrives when supporting other hospitality experts and team players.

As a Floor Manager, you would love to be the hero and you are eager to help You have service in your heart. You have a soft approach to accountability but can maintain control. You are friendly and authentic. You lead by example and by supporting your staff. No request is too small for the Floor Manager to fulfill.

This is a great job for anyone who loves a very physically active job (you walk an average of 5 miles per day just working in and around the store). You’ll be out on the floor, working alongside the team and looking for opportunities to help them perform every day. You’ll cross-train on every role in the restaurant and be able to step into action to support your team at a moment’s notice.

A food handlers’ card and OLCC is required for this position.

We are looking for an experienced manager who can:

  • Be an ambassador for the deli. You’ll be our chief salesperson.
  • Uphold and motivate employees to provide the highest level of customer and food service
  • Coach and train staff daily: Identify areas of opportunity for training and always follow through.
  • Monitor and enforce sanitation procedures, ensure cleanliness of store
  • Present a positive image and attitude

Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

What we offer:

  • Paid vacation and sick time
  • Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
  • Mental Health Services
  • Dental, FSA (Flexible Spending Accounts), and 401k with 4% company match
  • Training that will fast track your culinary/hospitality career
  • Free counseling and financial services
  • Opportunities for advancement
  • Discounts on our delicious made-from-scratch food
  • Pet insurance
  • Chance to win employee raffles
  • Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
  • A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection


Elephants Delicatessen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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