Director of Inside Sales
1 month ago
As the Director of Inside Sales, you will be responsible for leading and overseeing the inside sales team to drive revenue growth and achieve organizational sales objectives. This position requires a strategic thinker with strong leadership skills, a deep understanding of sales processes, and the ability to motivate and guide a high-performing team. The Director of Inside Sales will collaborate closely with other departments to ensure alignment with overall business goals.
Responsibilities:
Leadership:
- Provide strong and visionary leadership to the inside sales team.
- Set clear goals, expectations, and performance metrics for the team.
- Foster a positive and results-driven culture within the inside sales department.
Strategy Development:
- Develop and implement strategic sales plans to achieve corporate objectives.
- Analyze market trends and competition to identify opportunities for growth.
- Work with senior leadership to align inside sales strategies with overall company goals.
Team Management:
- Recruit, train, and mentor inside sales representatives to ensure a high-performing team.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a collaborative and motivated team environment.
Sales Process Optimization:
- Evaluate and improve inside sales processes to enhance efficiency and effectiveness.
- Implement best practices and industry standards to streamline workflows.
- Monitor key performance indicators (KPIs) to measure and improve sales team performance.
Cross-Functional Collaboration:
- Collaborate with marketing, product, and customer success teams to ensure a unified approach.
- Work closely with other departments to address customer needs and market demands.
Sales Forecasting and Reporting:
- Develop accurate sales forecasts and reports for senior leadership.
- Analyze sales data to identify trends, opportunities, and potential areas for improvement.
Customer Relationship Management:
- Cultivate and maintain strong relationships with key clients and stakeholders.
- Ensure exceptional customer satisfaction through effective communication and problem resolution.
Budget Management:
- Manage the inside sales budget effectively, ensuring resources are allocated optimally.
- Provide financial reports and updates to senior management.
- Bachelor's degree in business, marketing, or a related field (Master's degree preferred).
- Proven experience in inside sales leadership roles.
- Strong understanding of sales processes, strategies, and best practices.
- Excellent communication, negotiation, and interpersonal skills.
- Demonstrated ability to lead and motivate a high-performance sales team.
- Analytical mindset with the ability to use data to inform decision-making.
- Results-oriented with a track record of achieving and exceeding sales targets.
- Familiarity with CRM systems and sales automation tools.
Beauty Industry Group is a leading consumer beauty products company with an exciting and growing portfolio of beauty brands. The BIG portfolio consists of several recognized, highly reputable hair extension brands that span a variety of distribution channels. Across its brands, BIG is the largest hair extension business in the U.S. and one of the largest globally, with a focus on the professional extensions segment.
With more than 500 team members, BIG is a unique, empowering place to work for motivated professionals who hunger to see the impact their work is making. The management team is young and entrepreneurial and has fostered a powerful culture that celebrates excellence, transparency, diversity, and integrity.
The company headquarters are located in Salt Lake City, Utah, with additional offices in California, New Jersey, Arizona, Australia, Germany, Canada, and the UK.
Benefits
- This role is eligible for an annual bonus
- 401(k) with company match - $ for $ up to 4%
- Vacation/Holiday Leave
- Medical/Dental/Vision
- Life and AD&D Insurance
- Access to hundreds of discounted beauty products
- Opportunities for growth and advancement
Candidate Support
If you are contacted for an interview and require accommodation during the interviewing process, please reach out to the People & Culture team regarding support.
We thank you for considering this opportunity and thank everyone who took the time to apply. Please note that all candidates will be updated on the status of their application up to 6 weeks after the application closing date. We appreciate your patience as we diligently review all applications submitted.
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