WC Claims Associate

3 weeks ago


Roanoke, United States Metis Full time
Job DescriptionJob Description

Metis is seeking a WC Claims Associate to join the Claims team based at our Roanoke, VA office. We are a sought-after place to work based on the extensive and contemporary training, development, and career advancement we provide for our team members. You will be part of a fast-growing organization that consistently offers growth opportunities to those within the organization. Our leaders listen to new, fresh ideas and perspectives, which keeps the organization focused on being agile and open to new opportunities.

You’ll enjoy a 37.5-hour work week where you will not work weekends or holidays. We take pride at Metis in focusing on our team members' well-being. The WC Claims Associate works under the direction of the Claims Associate Supervisor and is responsible for set-up, investigation, and management of assigned workers’ compensation claim files that meet pre-set guidelines.

This is a full-time role with some days spent on our beautiful campus and others spent working remotely. The expected hours are 8:30 am - 5pm, Monday through Friday, with occasional overtime opportunities.

The company offers a 37.5-hour workweek (7.5-hour days) and an excellent benefits package, including a 401(k) match, generous vacation and PTO, and low-cost health insurance for eligible employees.

As a WC Claims Associate, you will:

  • Provide a high level of client service to external clients as well as interfacing with other departments and staff.
  • Evaluate and determine compensability of medical only workers’ compensation claims, taking recorded statements when needed.
  • Monitor and maintain long-term workers’ compensation claims as appropriate.
  • Investigate assigned claims and maintain accurate documentation to properly evaluate claims. Contact, interview, and gather investigative materials as needed.

Required:

  • Minimum of a bachelor’s degree is required.
  • Strong computer skills are required.
  • Must be able to work and communicate with a variety of individuals.

Preferred:

  • Prior experience with workers' compensation claims.
  • Prior medical experience.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or other status protected by law.

Any offer of employment is conditioned upon the successful completion of a background and drug/nicotine screen. We are a tobacco-free company.



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