Executive Director

1 month ago

Knoxville, United States StoryPoint Full time
Job DescriptionJob Description

Executive Director

StoryPoint Knoxville

Full Time

Position Summary:

Our mission is all about creating the absolute best experience, with every person, in every interaction, every minute of every day. Employees, residents, families, and visitors are all a part of that experience. The Executive Director is responsible for the overall experience while maintaining the financial health of the community.

The Executive Director will maintain an open-door policy to communicate with, listen to, and assist each person with compassion and patience. The multitude of interactions and our response to those interactions sets us apart from all other senior living providers and places us above the rest.

The Executive Director will lead by example, build relationships, and earn the trust and respect of others. Using strong leadership and communication skills, the Executive Director will create and nurture a culture that fosters Safety, Belonging, Something to Look Forward to and Peace of Mind for our residents and their families.

Required Experience for Executive Director

  • Bachelor’s degree in business, Health Care, Gerontology, or equivalent experience.
  • Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent and an understanding of federal and state laws related to the operations of a Senior Assisted Living Community.
  • Demonstrates passion for leading and developing people as well as promoting excellent service delivery to residents.
  • Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families.
  • Dedication to helping others and making a difference in the lives of the people they encounter every day.
  • Exceptional ability to form meaningful relationships with residents, team members and families to increase satisfaction and grow census.
  • Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to work effectively as part of a team.
  • Strong proficiency with Microsoft Office applications.

Primary Responsibilities for Job Executive Director:

  • Drives culture within community. Responsible for reinforcing our Common Beliefs through communication and modeling expected servant leadership behaviors in all interactions with others.
  • Regularly creates meaningful connections with all residents within the community, ensuring our Residents have Safety, Belonging, Something to Look Forward to and Peace of Mind
  • Responsible for the overall financial health of the community
  • Leading other functional leaders in the community
  • Supports in hiring, training, performance management and separations, when necessary
  • Establishes, builds and maintains positive relationships with residents and families.
  • Supports the sales process to convert prospective residents into actual residents and builds strong relationship with sales partners
  • Responsible for the lease signings, Move-in-Momentum, including collaboration with various departments to ensure resident needs are met accordingly and assisting resident/families.
  • Conducts Resident Forums on a monthly basis to listen to and respond to resident concerns.
  • Leads daily stand-ups to review concerns and address issues related to the Community.
  • Supports for other functional leaders for meetings involving resident care
  • Partners with Functional Leaders to ensure that 85% of community concerns are solved at the community level.
  • Ensures ongoing compliance with all state and federal regulatory requirements.
  • Ensures adequate preparation for, and participate in, regulatory compliance survey.
  • Responsible for ensuring all safety protocols are completed in a timely manner
  • Ability to provide on-site emergency support at the Community, when necessary
  • Some travel may be required.
  • May be required to attend Real Estate Class and obtain licensure / 6 months to begin process.
  • May be required to provide support to other functions within the department to ensure staffing needs are met.
  • Performs other similar or related duties as assigned or necessary.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

Click on glassdoor to see our employee testimonials

#SP2

  • Executive Director

    2 weeks ago

    Knoxville, Tennessee, United States Nation Ford Land Trust Full time

    Nation Ford Land Trust seeks an experienced, dynamic, and ambitious leader who can work effectively with the Board of Directors and its committees to grow the organization, both internally and externally and to advance its conservation mission and strategic goals. The Executive Director (ED) works under the guidance of, and cooperatively with, the Chair and...

  • Executive Director

    13 hours ago

    Knoxville, Tennessee, United States Friends Of Literacy Inc Full time

    Job Description**Friends of Literacy Inc. Executive Director Position**The Executive Director serves as the chief executive officer of Friends of Literacy Inc., reporting to the Board of Directors. This key leadership role is responsible for building relationships with current and potential community partners and donors, developing and implementing the...

  • Executive Director of Reconstruction

    23 hours ago

    Knoxville, Tennessee, United States Wylander Full time

    Job DescriptionWylander, a leading disaster restoration company, is seeking a highly skilled Executive Director of Reconstruction to oversee the successful execution of multiple reconstruction projects.Key Responsibilities:Project Planning and Management: Develop and manage project plans, including budget, schedule, and quality control measures.Client and...

  • Executive Director

    2 months ago

    Knoxville, United States Deane Hill Place Full time

    Job DescriptionJob DescriptionSign-On Bonus and Relocation Package AvailableTerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of...

  • Senior Living Executive Leader

    6 days ago

    Knoxville, Tennessee, United States Discovery Senior Living Holdings, LLC Full time

    Position Overview:Discovery Senior Living Holdings, LLC is seeking a dedicated Executive Director to oversee our vibrant community.Are you ready to take on a pivotal role in the Senior Housing sector? We offer substantial opportunities for professional growth and advancement.Key Responsibilities:As the Executive Director, you will be accountable for the...

  • Business Development Executive

    16 hours ago

    Knoxville, Tennessee, United States ADDICTION AND MENTAL HEALTH SERVICES, LLC Full time

    Job OverviewPOSITION TITLE: Director of Business Development (Exempt Position)DEPARTMENT: Business DevelopmentREPORTS TO: Regional Director of Business DevelopmentSUPERVISES: Territory ManagersI. POSITION SUMMARY:The Director of Business Development is a pivotal leadership position aimed at ensuring the organization achieves its revenue, EBIDTA, Average...

  • Regional Outreach Executive

    6 days ago

    Knoxville, Tennessee, United States Guardian Community Full time

    Position OverviewAre you driven by a desire to create a meaningful impact in the lives of veterans and first responders? Do you seek a role that harmonizes your faith, community engagement, and leadership capabilities? If you have a passion for golf, the position of Regional Outreach Executive at Guardian Community may be the perfect fit for you.As a...

  • RN - Clinical Director - Palliative Care

    2 weeks ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    Job Description We are hiring for a Clinical Director – RN with Hospice Experience.  At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we...

  • RN - Clinical Director - Palliative Care

    2 weeks ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    We are hiring for a Clinical Director – RN with Hospice Experience.  At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly...

  • RN - Clinical Director - Palliative Care

    1 week ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    We are hiring for a Clinical Director - RN with Hospice Experience. At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about...

  • RN - Clinical Director - Palliative Care

    2 weeks ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    We are hiring for a Clinical Director – RN with Hospice Experience.  At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is...

  • RN - Clinical Director - Palliative Care

    2 weeks ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    We are hiring for a Clinical Director - RN with Hospice Experience. At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about...

  • RN - Clinical Director - Palliative Care

    2 weeks ago

    Knoxville, United States University of TN Medical Center Palliative Care Services Full time

    Job Description We are hiring for a Clinical Director – RN with Hospice Experience.  At University of Tennessee Palliative Care in Knoxville, TN a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we...

  • Director of Development, College of Arts

    3 weeks ago

    Knoxville, Tennessee, United States University of Tennessee, Knoxville Full time

    Director of Development, College of Arts & Sciences The University of Tennessee, Knoxville The University of Tennessee Foundation, Inc. The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to hire two candidates to serve as Director of Development, College of Arts & Sciences for the University of Tennessee,...

  • Marketing Director

    2 months ago

    Knoxville, United States Kennedy Concepts, Inc Full time

    Kennedy Concepts’ mission is to enrich the lives of our guests and our team members by serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We also believe in treating our team members and guests like family and know that our success depends upon...

  • Corporate Director of Sales

    1 month ago

    Knoxville, United States Gibson Hotel Management Full time

    Job DescriptionJob DescriptionThe Corporate Director of Sales for Gibson Hotel Management, an entry level above property position.  In this role you will be responsible for supporting the VP of Sales and Marketing in executing comprehensive sales strategies that meet and exceed top line revenue goals.  This individual will have a minimum of 3-5 years as a...

  • Chief Executive Officer

    6 days ago

    Knoxville, Tennessee, United States Staffosaurus Full time

    Position Overview: Chief Executive OfficerAbout StaffosaurusAt Staffosaurus, we are dedicated to providing exceptional care in the realm of Behavioral Health, focusing on substance use disorders and related challenges. Our organization is committed to delivering top-notch services through evidence-based practices, a skilled medical team, and licensed...

  • Director of Operations

    3 weeks ago

    Knoxville, United States Your Talent Source Full time $185,000 - $205,000

    Job DescriptionJob DescriptionDIRECTOR OF OPERATIONS - Metal ExtrusionOur client is looking for a Director of Operations for their metal extrusion plant in the greater Lafayette, IN area. This is an exciting role for someone that is looking for their next challenge! There are career growth opportunities.KEY QUALIFICATIONS:5+ years of experience leading...

  • Director of IT Operations

    1 day ago

    Knoxville, United States Clayton Full time

    IT Director of Enterprise Technology Operations (This role is required to be in-office)Position SummaryThe Tech Director role is a professional who guides and encourages a group of people, and typically manages a department or group. The Tech Director role provides guidance and leads a group of Managers and team members in a particular area of an...

  • Associate Creative Director

    6 days ago

    Knoxville, United States The ERM International Group Limited Full time

    Shelton Group, an ERM Group company, is the nation's leading marketing communications firm focused solely on sustainability and ESG. We are looking for an Associate Creative Director to manage creative and production projects from concept creation to completion and delivery. The Associate Creative Director is responsible for developing and transforming...