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Customer Service Representative

5 months ago

Traverse City, United States Tim Collins - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview

State Farm Insurance Agent located in Traverse City, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Tim Collins - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Hourly pay
  • Paid time off (vacation and personal/sick days)
Requirements

  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Must be available to work the following schedule: Monday - Friday 9:00 - 5:00
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.