Sales Associate
3 weeks ago
Overview:
We are seeking an accomplished sales professional who specializes in janitorial and maintenance services to join our team as a Sales Representative. The successful candidate will be responsible for promoting our commercial janitorial cleaning services to a broad range of industries and companies.
In addition to having a strong command of both verbal and software-based presentation skills, the ideal candidate must possess extensive knowledge of the industry, customer preferences, and excellent organizational abilities. Excellent communication and networking skills are also essential for this role.
The territory will be New Jersey and New York. This position will offer a living base salary + uncapped commission potential.
New Business Development - Prospecting, RFP and Bid Preparation:
- Develop new customer relationships (identify and procure) by utilizing networking, prospecting, existing database, referrals, and cold calling methods
- Meet with management regarding approval of prospects and perform conflict check on new prospects
- Conduct client outreach and nurturing via phone, email, and face-to-face communication
- Review all incoming RFPs and manage all pricing related activities
- Conduct on-the-road prospecting for new potential customers at least 3 days per week
- Nurture client relationships if clients are not ready for our services
- Participate and conduct building walkthroughs with clients for completion of bids and proposals
- Prepare, attend, and present bids, proposals, and RFPs for new customers
- Communicate with prospective clients regarding their questions related to bids, proposals, and RFPs
- Ensure proper coordination with Sales Manager or President regarding proposed staffing levels, pricing assumptions and strategy
- Model labor and other pricing for all bids
- President must approve amount quoted to potential client
Relationship Management - Prospect Tracking and CRM Management:
- Add new contacts and update prospects and client information in CRM with correct contact and building information
- Establish and maintain prospect and customer files through CRM on a daily basis
- Establish and track customer leads and maintain ongoing customer and potential customer relationships
- Maintain regular contact with new customers for at least 12 months after initial start of service
- Contact customer a minimum of monthly by phone to ensure they are satisfied with our service
- Ensure all prospects are properly aggregated, organized and assigned to appropriate personnel
Other Responsibilities
- Provide monthly sales report to Sales Manager or President
- Perform such other duties as directed by Sales Manager or President
- Develop and maintain economic and market data files
- Coordinate with necessary departments (finance, operations, HR) during the start-up of new accounts to ensure a smooth transition
- Complete all necessary paperwork for initiation of services, renewals, and commission requests in accordance with company policy and timelines
Requirements:
- High School Diploma required
- Bachelor's degree preferred or equivalent experience in the service industry accomplishing sales
- 2+ years of experience in B2B Sales with a track record of developing relationships through the sales cycle
- Experience with government contracting (preferred)
- Self-starter with excellent organizational, prioritization, and time management skills
- Strong attention to detail and follow up is a must
- Ability to identify decision-maker and close deals
- Must be able to creatively customize each proposal to the unique needs of each customer
- Excellent oral and written communication skills, as well as negotiating skills
- Strong presentation skills
- Self-starter and money motivated (uncapped commission)
- Experienced in Microsoft Suite and using CRM systems
- Willingness to learn and is coachable
- Professional appearance and demeaner
- Strong customer service
- Strong work ethic and high level of character and integrity
We Offer:
- Base Salary + Uncapped Commission
- 401(k) Program
- Health Insurance
- Car Allowance
- Company Cell Phone
- Company Laptop
- Company Gas Card
- Paid Time Off
Required Travel:
- 75% in local area as day trips (NY / NJ / PA)
- 25% hybrid (office + remote)
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
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