Service Documentation Specialist
4 months ago
Job Duties:
The successful candidate will be expected to:
- Maintain a caseload with the time and attendance system for direct care staff.
- Audit and approve entries within database software, where attention to detail is essential.
- Clear/timely communication via phone and email, maintaining documentation of the communications.
- Work within an office setting.
Education:
- A High School Diploma or equivalent is required.
Knowledge, Skills & Abilities:
- Two-to-three years of customer service and data entry experience.
- Ability to communicate effectively via phone, email and through written communication.
- Knowledge of Microsoft Excel, Word and Outlook.
Benefits:
- 37.5 work week, 7.5 hour work day, flexible work schedule menu to include the ability to work: a four-day work week, four-day work week every other week, or a typical five-day work schedule.
- 16 annual vacation days, 12 annual sick days, and 13 annual paid holidays (now includes Eid-Al-Fitr and Yom Kippur
- 401K with up to 10% employer investment
- Heavily subsidized health/vision/dental insurance
- Additional benefits available
Travel Required: No
Location: Utica, NY
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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