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IT Support Specialist

2 months ago


Utica, New York, United States Spectrum Ventures Full time
About the Role

We are seeking a highly skilled IT Administrator / IT Specialist to join our team at Spectrum Ventures. As a key member of our IT team, you will be responsible for providing first and second-level support to our employees, ensuring seamless operation of our IT infrastructure.

Key Responsibilities
  • Provide technical support and troubleshooting for hardware and software issues
  • Analyze, resolve, and document user problems remotely and on-site
  • Support the operation and further development of our IT infrastructure, including peripheral and mobile devices
  • Collaborate with external IT service providers to ensure optimal IT services
Requirements

To be successful in this role, you will need to have a strong background in IT, excellent communication skills, and the ability to work independently and as part of a team.

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.