Receptionist/ Schedule Coordinator
3 weeks ago
Job Posting: Subaru Receptionist
Are you passionate about the automotive industry and enjoy interacting with people? If so, we have an exciting opportunity for you Subaru, a renowned name in the automotive world, is seeking a friendly, organized, and customer-focused Receptionist to join our team at Subaru of Bend.
Position: Subaru Receptionist Location: Bend, Oregon Type:
Full-time Department: Front Office
Responsibilities:
- Welcoming and greeting all customers, guests, and employees with a warm and friendly demeanor.
- Answering and directing incoming phone calls to the appropriate department or individual promptly and professionally.
- Assisting customers with inquiries, providing information about Subaru vehicles, products, and services.
- Scheduling service appointments and test drives for customers while maintaining an organized appointment calendar.
- Maintaining a neat and presentable reception area, ensuring a positive first impression for visitors.
- Providing administrative support to various departments, including data entry, filing, and document organization.
- Collaborating with the sales and service teams to ensure a seamless customer experience.
- Assisting with basic inquiries related to vehicle financing, warranty, and dealership promotions.
- Handling customer concerns and redirecting complex issues to the appropriate staff members for resolution.
- Assisting with dealership events and promotions as needed.
- Maintaining confidentiality and handling sensitive information in a professional manner.
- Managing and Coordinating rental car fleet and contracts.
Requirements:
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role is preferred.
- Strong communication skills with a polite and professional phone etiquette.
- Exceptional interpersonal skills and a positive, customer-oriented attitude.
- Proficiency in basic computer applications (e.g., MS Office) and the ability to learn dealership-specific software.
- Excellent organizational skills and the ability to multitask effectively.
- Familiarity with Subaru vehicles and automotive terminology is a plus but not required.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Punctual and dependable with a strong work ethic.
- Passion for delivering exceptional customer service.
Joining Subaru means becoming a part of a dynamic team dedicated to providing the best automotive experience for our valued customers. We offer a competitive wage, benefits package, and a friendly work environment where growth and development are encouraged.
To apply for the Subaru Receptionist position, please submit your updated resume and a cover letter detailing your interest in the role and your relevant experience. We look forward to hearing from you
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