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Job DescriptionJob Description

Title: Business Analyst (HealthCare)

Location: Quincy, MA (Hybrid)

Duration: Multi Year Renewable Contract

Hours: 37.5 Hours per week

Client The Massachusetts Executive O ce of Health and Human Services (EOHHS)

PROGRAM OVERVIEW:

The Massachusetts Executive O ce of Health and Human Services (EOHHS) is the largest secretariat in the MA state government, comprised of 16 agencies with over 23,000 employees statewide. EOHHS services directly touch the lives of slightly more than one in four residents in the Commonwealth - some of our most vulnerable citizens, including children, youth, adults, and elders. EOHHS provides access to medical and behavioral health care, substance misuse treatment, long-term services and support, and nutritional and nancial bene ts to those with low incomes. We connect elders, individuals with disabilities, and veterans with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support developmentally disabled, mentally ill, blind, deaf, or hard of hearing individuals.

POSITION OVERVIEW: Health Information Technology Business Analyst

The EOHHS Information Technology Office seeks a highly motivated Business Analyst to join the EOHHS Health Information Technology (HIT) team. This position is focused on Health Information Technology (HIT) and Interoperability projects and initiatives in support of the patient-centric approach to providing secure and efficient digital access to healthcare data. The Business analyst will assist the Program Manager to coordinate high impact projects supporting MassHealth such as expanding the utilization of Mass HIway health information exchange services (Direct Messaging and Event Notification Services), implementation of the CMS Interoperability and Patient Access Final Rule (both current and pending), the development of Heath Related Social Needs referral networks, and harmonization of healthcare data with state and federal standards (e.g. USCDI, FHIR, OMB). Under the oversight of the Program Manager, the Business Analyst will partner with MassHealth and EOHHS leadership and engage in HIT projects across the EOHHS Secretariat. This is an exciting opportunity to join a highly skilled team and contribute to a critical and highly visible projects within MassHealth and the Executive Office of Health and Human Services.

DUTIES AND RESPONSIBILITIES:

  • Provide assessment and solutioning support for Health Information Technology (HIT) and Interoperability projects and initiatives in support of the patient-centric approach to providing secure and efficient digital access to healthcare data.
  • Facilitate the project activities required to share patient data and clinical data in a secure, timely and efficient manner with the goal of enabling collaboration and making informed decisions improving the quality, safety and efficiency of health care.
  • Partner with multiple EOHHS Agency teams including policy, operations and information technology teams as well as vendors and external organizations to implement health data exchange projects and initiatives.
  • Schedule and facilitate the meetings and communication needed to gather business requirements, functional design needs, and technical documentation for the various assigned HIT projects.
  • Responsible for all business analytics requirements including traceability matrix to ensure that project efforts align with expected outcomes.
  • Participate in continuous improvement activities and document supporting policies, processes, and procedures.
  • Ensure adherence and compliance with EOTSS, EOHHS, Security, and departmental policies, guidelines, and objectives.
  • Perform other duties as assigned.

PREFERRED QUALIFICATIONS:

  • Knowledge of, and experience in a healthcare information technology environment
  • Knowledge of, and experience with healthcare information exchange and industry standards
  • Ability to translate and communicate project concepts, information, plans, and procedures to both technical personnel and non-IT business users
  • Proven ability to develop and maintain effective relationships and collaborate with management, end users, project team members, vendors and across diverse business groups.
  • Experience and ability to understand the impact of IT Systems changes on both systems and process levels, from the individual involved in a process that is being reengineered, the changes required in a business unit's operations, to the ultimate impact on the consumers and providers.
  • Great documentation and analytical skills.
  • Experience in business analysis related experience within a large IT system development project(s).
  • Prior experience in healthcare or government setting desired.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor's degree in Information technology, or related field.
  • Minimum (3) three years of hands-on experience with project implementation in a healthcare information technology setting.
  • Proficiency with MS Office applications including Excel, Word, Visio, Outlook and PowerPoint.
  • Excellent oral and written communication skills, and presentation skills