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Front Desk

3 months ago

Irvine, United States Pedes Orange County Full time
Job DescriptionJob DescriptionSalary: $20-$23

Duties/Responsibilities:

  • Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
  • Schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
  • Registers new patients in EHR
  • Verifies insurance eligibility. 
  • Endeavors to keep patients on schedule by reminding provider of service delays.
  • Assists ill or distraught patients as necessary.
  • Telephones taxis or family members when necessary for transportation.
  • Maintains reception area in a neat and orderly condition.
  • Assists patients with insurance papers and billing questions.
  • Participates in the medical office emergency routine when required.
  • Summons ambulance or EMS or assists other staff members as needed.


Required Skills/Abilities:

  • Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Bilingual/Spanish preferred


Education and Experience:

  • Medical Assistant Diploma
  • 2 years medical front office experience. (Required)
  • High school graduate or equivalent required.
  • Experience with healthcare insurance.
  • Experience with insurance verification.
  • Electronic health record experience. 


Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.