Current jobs related to Front Desk Supervisor - Irvine - Hilton Garden Inn Irvine

  • Front Desk Supervisor

    3 weeks ago

    Irvine, California, United States DKN HOTEL GROUP Full time

    Job Title: Front Desk SupervisorAt DKN Hotel Group, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising and training front desk staff, and ensuring seamless operations.Key Responsibilities:Supervise and...

  • Front Desk Supervisor

    1 week ago

    Irvine, California, United States DKN HOTEL GROUP Full time

    Job Title: Front Desk SupervisorAt DKN Hotel Group, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Supervise and train front desk staff...

  • Front Desk Supervisor

    2 weeks ago

    Irvine, California, United States Hilton Garden Inn Irvine Full time

    Front Desk SupervisorHilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to lead our front desk team.Key Responsibilities:Supervise and train front desk associates to ensure smooth and efficient operation of the front desk.Handle guest inquiries, complaints, and requests in a professional and timely...

  • Front Desk Supervisor

    4 weeks ago

    Irvine, United States Hilton Garden Inn Irvine Full time

    Hilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to join our team. The ideal candidate will lead our front desk team members by example, ensuring that every guest receives exceptional service from the moment they arrive until their departure. As a Front Desk Supervisor, you will play a pivotal role...

  • Front Desk Supervisor

    1 week ago

    Irvine, California, United States Hilton Garden Inn Irvine Full time

    Front Desk Supervisor Job SummaryWe are seeking a highly skilled Front Desk Supervisor to lead our front desk team and ensure exceptional guest service at Hilton Garden Inn Irvine/Orange County Airport.Key Responsibilities:Lead and mentor front desk associates to deliver seamless guest experiences.Supervise daily front desk operations, including...

  • Front Desk Supervisor

    3 months ago

    Irvine, United States DKN HOTEL GROUP Full time

    Job DetailsJob Location HSI - Irvine, CA DescriptionEssential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests Communicate effectively with guests and fellow team members. Be proficient at all Guest Service systems...

  • Front Desk Supervisor

    7 days ago

    Irvine, California, United States Hilton Garden Inn Irvine Full time

    Hilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to lead our front desk team members by example, ensuring that every guest receives exceptional service from the moment they arrive until their departure.As a Front Desk Supervisor, you will play a pivotal role in the daily operations of our front desk,...

  • Front Desk Supervisor

    1 month ago

    Irvine, California, United States free-classifieds-usa Full time

    Supervisor-Front Desk Job DescriptionWe are seeking a highly skilled and experienced Supervisor-Front Desk to join our team at the Residence Inn Irvine John Wayne Airport/Orange County.Key Responsibilities:Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues.Process all guest check-ins by...

  • Front Desk Supervisor

    2 days ago

    Irvine, California, United States Hilton Garden Inn Irvine Full time

    Front Desk Supervisor Job DescriptionHilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to lead our front desk team members by example, ensuring that every guest receives exceptional service from the moment they arrive until their departure.Key Responsibilities:Supervision of Staff: Lead, mentor, and...

  • Front Desk Team Lead

    3 weeks ago

    Irvine, California, United States Hilton Garden Inn Irvine Full time

    Front Desk Supervisor Job DescriptionHilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to lead our front desk team. The ideal candidate will oversee the daily operations of the front desk, ensuring exceptional guest service and a seamless experience.Key Responsibilities:Supervision of Staff: Lead,...

  • Front Desk Operations Manager

    2 weeks ago

    Irvine, California, United States DKN HOTEL GROUP Full time

    Job Title: Front Desk SupervisorJoin the DKN Hotel Group team as a Front Desk Supervisor, where you will be responsible for providing exceptional customer service and leading the Guest Service Team to deliver a "Home Away From Home" experience.Key Responsibilities:Maintain a friendly and courteous demeanor at all times, providing personalized service to...

  • Front Desk Receptionist

    4 weeks ago

    Irvine, California, United States Hotel Resource Full time

    Job Title: Front Desk ReceptionistJob Summary:We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Hotel Resource. The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and welcoming environment.Key...

  • Front Desk Manager

    4 weeks ago

    Irvine, California, United States Huntington Hotel Full time

    Job Title: Front Desk ManagerAt Huntington Hotels, we are seeking a highly skilled and experienced Front Desk Manager to join our team. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a seamless guest experience.Key Responsibilities:Manage front office operations,...

  • Front Desk Receptionist

    4 months ago

    Irvine, United States Hotel Resource Full time

    **Admin - Clerical** **Front Desk Receptionist** Front Desk Receptionist Gates Flag & Banner Company, Inc. Irvine CA **Front Desk Receptionist** **Company:** Gates Flag & Banner Company, Inc. **Location:** US **Category:** Admin - Clerical **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** If...

  • Front Desk Representative

    3 weeks ago

    Irvine, California, United States FirstService Residential Full time

    Front Desk Associate RoleAt FirstService Residential, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for ensuring a seamless and welcoming experience for our members and guests.Key Responsibilities:Provide exceptional customer service to all members and guestsVerify identification...

  • Front Desk Associate

    6 days ago

    Irvine, California, United States Action Property Management Full time

    Community Management OpportunityAction Property Management is seeking a part-time Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for representing the company and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner. You will also be responsible...

  • Front Desk Coordinator

    3 weeks ago

    Irvine, California, United States Global Channel Management Full time

    About the Front Desk Coordinator RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Global Channel Management. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting various departments on special projects.Key...

  • Front Desk Coordinator

    5 months ago

    Irvine, United States Global Channel Management Full time

    About the job Front Desk Coordinator Front Desk Coordinator needs 5+ years experience Front Desk Coordinator requires: Organized Facility coordinating Administrative support Front Desk Coordinator duties: Monitor phone voicemail system and distribute messages. Greet, screen and sign in all visitors and guests as well as provide escort throughout office if...

  • Front Desk Associate

    4 weeks ago

    Irvine, California, United States Action Property Management Full time

    Job Title: On-Call Front Desk AssociateAction Property Management is seeking a highly skilled and customer-focused On-Call Front Desk Associate to join our team. As a key member of our community management team, you will be responsible for providing exceptional service to residents and guests at our luxury associations throughout Los Angeles and Orange...

  • Front Desk Coordinator

    3 months ago

    Irvine, United States Global Channel Management Full time

    Front Desk Coordinator needs 5+ years' experience Front Desk Coordinator requires: Organized Facility coordinating Administrative support Front Desk Coordinator duties: Monitor phone voicemail system and distribute messages. Greet, screen and sign in all visitors and guests as well as provide escort throughout office if needed. Receive, open, and scan all...

Front Desk Supervisor

2 months ago

Irvine, United States Hilton Garden Inn Irvine Full time
Job DescriptionJob Description

Hilton Garden Inn Irvine/Orange County Airport is seeking a dedicated and experienced Front Desk Supervisor to join our team. The ideal candidate will lead our front desk team members by example, ensuring that every guest receives exceptional service from the moment they arrive until their departure. As a Front Desk Supervisor, you will play a pivotal role in the daily operations of our front desk, supervising the team, resolving guest issues, and ensuring that our standards of service excellence are consistently upheld.

Key Responsibilities:

  • Supervision of Staff: Lead, mentor, and train front desk associates to ensure smooth and efficient operation of the front desk. Schedule shifts, manage workloads, and ensure proper staffing levels.
  • Guest Relations: Handle guest inquiries, complaints, and requests in a professional and timely manner. Serve as the point of contact for any escalated issues and ensure prompt resolution.
  • Operations Management: Oversee the daily operations of the front desk, including check-in/check-out procedures, reservations, room assignments, and the accurate processing of guest payments.
  • Communication: Maintain effective communication with other hotel departments to ensure a seamless guest experience. Coordinate with housekeeping, maintenance, and other departments as necessary.
  • Reporting: Prepare and maintain reports related to front desk operations, including occupancy, revenue, and guest satisfaction metrics. Assist in the development and implementation of standard operating procedures (SOPs).
  • Technology and Systems: Ensure proficiency in the use of property management systems (PMS) and other relevant software. Troubleshoot system issues and provide training to staff as needed.
  • Compliance: Ensure compliance with all hotel policies, procedures, and safety regulations. Maintain knowledge of local, state, and federal regulations affecting front desk operations.

Qualifications:

  • Experience: Minimum of 2-3 years of experience in a front desk role within the hospitality industry, with at least 1 year in a supervisory or leadership capacity.
  • Education: High school diploma or equivalent required; a degree in hospitality management or a related field is preferred.
  • Skills: Strong leadership and interpersonal skills, with the ability to motivate and develop team members. Excellent communication, problem-solving, and organizational abilities.
  • Technical: Proficiency in property management systems (PMS) and Microsoft Office Suite. Experience with [specific PMS used by the hotel] is a plus.
  • Customer Service: A passion for delivering outstanding customer service and a commitment to exceeding guest expectations.

Work Environment:

  • Schedule: This position requires flexibility, including the ability to work weekends, holidays, and shift work as needed.
  • Physical Demands: Ability to stand for extended periods, lift luggage up to 30 lbs, and perform other physical tasks related to front desk operations.

Benefits:

  • Competitive salary and opportunities for growth within the company
  • Health, dental, and vision insurance
  • Paid time off and holiday pay
  • Employee discounts with Hilton Worldwide

Application Process:

Interested candidates are encouraged to apply by submitting their resumes and cover letters outlining their qualifications and experience to jnaal@s3hotelgroup.

Hilton Garden Inn Irvine/Orange County Airport is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.