Resident Manager

WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 4369
Resident Manager - PATH Enterprises
Santa Clara, CA
Salary: $65,396.10 to $81,745.12 per year
Pay Frequency: 24 Pay Periods Per Year
Full Time
Exempt
Driving Required

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our PATH Enterprises team as the Resident Manager at the Santa Clara office.

ABOUT PATH PARTNERS
PATH Partners is the newest member to the PATH family of agencies. As the initiatives entity of PATH, its pipeline of innovative projects offers an exciting opportunity to produce critically needed housing resources and enhance the experience, capability and role of the organization.

ABOUT THE JOB
As part of PATH Enterprises, the Resident Manager is responsible for all on-site operations including: rent collections, tenant relations, scheduling vendors, occupancy, financial reporting, regulatory agency compliance, and physical aspect of the building's maintenance. The Resident Manager is expected to contribute to their assigned community by working collaboratively with an on-site team, and third party agencies to provide quality affordable housing.

Position Responsibilities:

• Responsible for the management and occupancy of the facility.
• Interviews prospective residents and oversees the move ins.
• Devises plans for disaster and emergency response.
• Establishes strong communication with tenants and builds good rapport with community.
• Coordinates the operations and delivery of services. Prepares, plans, and executes the policies for the services offered.
• Maintains or oversees the maintenance of records. Administers accurate reporting in Property Management Software and tenant files in preparation for audits.
• Initiates purchases of supplies and equipment with the approval of direct supervisor.
• Reviews and approves invoices, submits to supervisor in a timely manner.
• Assures that buildings and grounds are properly maintained.
• Oversees development and implementation of preventative maintenance plan.
• Attends various resident and staff functions. • Plans community events with services.
• Monitors the financial condition of the property; estimates present and future financial needs; monitors, prepares, and administers financial analysis, budgets, and cash management.
• Enforces house rules to all tenants, responsible for the tenant management including administering 30 day, 10 day and 3 day notices and processing any evictions.
• Enforces rules, regulations, laws and ordinances of various departments and pertinent agencies.
• Must demonstrate a commitment to diversity, equity, and inclusion through inclusive service delivery, continued learning and development, modeling inclusive behaviors, contributing to an inclusive work environment, proactively mitigating bias in internal and external systems as well as interactions with internal and external stakeholders.
• Perform all other duties as assigned or required

WHAT YOU BRING
We're looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Bachelor's degree preferred with a major in one of the professional disciplines concerned with service to people such as social work, business or public administration or a related field.

MINIMUM QUALIFICATIONS

• High School diploma or GED equivalent required.
• Minimum of 2 years of experience as a manager of an affordable or permanent supportive housing property

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver's license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

FLEXIBLE WORK
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.