Business Development Manager

2 weeks ago

Indianapolis, United States Telecom LLC Full time
Job DescriptionJob Description

The Business Development Manager is responsible for developing and managing the sales and service relationships with the company's current and prospective clients in the assigned geographic region. The Business Development Manager will work to identify and pursue new business opportunities, provide product and solution training, and ensure customer satisfaction and loyalty. The Business Development Manager will work closely with the team to further develop and implement the business development strategy, sales plan, and forecasts.

Essential Duties and Responsibilities

  • Identifies and generates new business; develops and delivers sales presentations.
  • Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service.
  • Maintains and develops client relations for new and larger established customers, ensuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
  • Develops sales documentation including but not limited to spreadsheets, correspondence, sales proposals, presentations, and internal paperwork for new customer proposals and presentations.
  • Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
  • Develops an effective sales presentation that is continually tested and used in the field.
  • Develops and implements a plan for closing business and maintaining long-term customer relationships.
  • Seeks/creates opportunities to expand business with current clients; identifies further business needs and develops and presents solutions.
  • Grows existing accounts to full potential and generates maximum revenue on a long-term basis.
  • Develops, implements, and maintains procedures that enhance the efficiency of the business development team.
  • Provides timely and accurate reports as required.
  • Attends and participates in business/trade events that impact the business unit.
  • Performs other related duties as assigned by management.

Knowledge, Skills, and Abilities

  • Must be a self-starter and proactive.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Good judgment with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative team player.
  • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
  • Strong organizational skills; able to manage priorities and workflow.
  • Ability to work independently and as a member of various teams and committees.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Excellent problem resolution and consultative sales skills.
  • Proven ability to handle multiple projects and meet deadlines.
  • Strong interpersonal skills.
  • Ability to prepare reports and business correspondence.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.


Competencies

  • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs.
  • Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

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