Customer Relations Representative
3 weeks ago
BENEFITS OFFERED
- Paid time off (holidays and personal/sick days)
- Base compensation (doe)
- Bonus incentive
- Profit sharing plan
- M-F daytime hours with no weekends/evenings
- Health premium allowance
- Paid in office training
- Growth potential/opportunities for advancement within my agency
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Network to develop new prospective insurance customers in a variety of ways to market/sell all insurance products
- Review existing customers' accounts to address gaps and cross sell additional products to customers based on their needs
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service - able to anticipate customer needs
- Able to effectively relate to a customer - easily able to build rapport
- Strong work ethics
- Attention to detail - Ability to complete tasks on accurately
- Coachable - Positive attitude
- Energetic - Enthusiastic
- Team player
- Illinois INSURANCE Producer LICENSES are mandatory for this position
- Current active or recent insurance agency experience preferred
- Bilingual Spanish helpful
This in office position is with a State Farm independent contractor State Farm Insurance Agent's office, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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