Current jobs related to Welcome Center Advocate - Minneapolis - Agate Housing and Services

  • Welcome Services Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Job SummaryWe are seeking a skilled Welcome Services Representative to join our team at Hennepin County Medical Center. As a key member of our Welcome Services team, you will provide exceptional customer service to patients, families, and visitors, ensuring a warm and welcoming experience at our medical center.Key Responsibilities:Provide accurate and timely...

  • Recovery Advocate

    2 weeks ago

    Minneapolis, Minnesota, United States Wayside Recovery Center Full time

    Job OpportunityWayside Recovery Center is seeking a dedicated Recovery Advocate to join our team.As a Recovery Advocate, you will play a vital role in supporting women who are seeking guidance and support in their recovery journey.Key Responsibilities:Provide guidance and support to clients seeking assistance.Supervise client activities and respond to...

  • Welcome Services Representative

    1 month ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Job SummaryWe are seeking a Welcome Services Representative to join our team at Hennepin County Medical Center. This casual role will primarily work on-site, providing excellent customer service skills to welcome and assist patients, families, and visitors entering the medical center.Key ResponsibilitiesProvide accurate and timely information in person or...

  • Guest Advocate

    2 weeks ago

    Minneapolis, Minnesota, United States Target Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for creating a welcoming and inspiring experience for our guests in our smallest format stores.Key Responsibilities:Deliver exceptional guest service by greeting and assisting guests in a timely and...

  • Welcome Services Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Job SummaryWe are seeking a skilled Welcome Services Representative to join our team at Hennepin County Medical Center. As a key member of our Welcome Services team, you will provide exceptional customer service to patients, families, and visitors, ensuring a positive and welcoming experience for all.Key ResponsibilitiesProvide accurate and timely...

  • Recovery Advocate

    3 weeks ago

    Minneapolis, Minnesota, United States Wayside Recovery Center Full time

    Job OpportunityWayside Women's Treatment Center is seeking a dedicated Recovery Advocate to join our team.Job Summary:The Recovery Advocate will provide support and guidance to clients seeking recovery from substance use disorders and mental health issues.Key Responsibilities:Be available to clients seeking guidance or supportSupervise client activities and...

  • Welcome Services Representative, Casual

    1 month ago

    Minneapolis, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Mental Health Advocate

    3 weeks ago

    Minneapolis, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis seeks a compassionate and dynamic advocate to join our team as a Mental Health Case Manager II.This role requires a passionate and dedicated individual who is committed to providing high-quality services to individuals with mental health needs.The successful candidate will be...

  • Welcome Services Representative

    4 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    We are currently seeking a Welcome Services Representative to join our Welcome Services team. This full-time role will primarily work on-site ((SHIFT: Typical hours are 7:30 AM - 6:00 PM and some nights and weekends as necessary, which could be anywh Representative, Customer Service, Microsoft, Healthcare, Retail, Patient, Information

  • Welcome Services Representative

    3 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    We are currently seeking a Welcome Services Representative to join our team. This full-time role will primarily work on-site (SHIFT: Monday - Friday, Evening 2:00 PM -10:30 PM and some weekend rotations). Purpose of this position: Using excellent cus Representative, Customer Service, Microsoft, Healthcare, Retail, Patient, Information

  • Primary Advocate

    4 weeks ago

    Minneapolis, Minnesota, United States Dungarvin Full time

    Join Dungarvin as a Primary Advocate and take the first step in your IT career. As a key member of our team, you will act as a lead between the Response Center Advocates and Operations Managers. Your day-to-day work will include supporting your co-workers to gain skills and knowledge through ongoing teaching, coaching, and role modeling. Collaborating with...

  • Shelter Advocate

    3 weeks ago

    Minneapolis, Minnesota, United States Agate Housing and Services Full time

    Job Title: Shelter AdvocateAgate Housing and Services is seeking a dedicated Shelter Advocate to join our team. As a key member of our Outreach and Shelter Department, you will play a vital role in supporting individuals experiencing homelessness.Job Summary:The Shelter Advocate will work closely with clients to identify and set goals related to securing and...

  • Senior Client Advocate

    1 month ago

    Minneapolis, Minnesota, United States Aon Full time

    Job Title: Senior Client AdvocateAon is seeking a highly skilled Senior Client Advocate to join our team. As a key member of our reinsurance broking team, you will provide exceptional client services experience in the reinsurance industry.About the Role:As a Senior Client Advocate, you will work closely with our reinsurance broking team to deliver...

  • Family Stability Advocate

    4 weeks ago

    Minneapolis, Minnesota, United States Lutheran Social Service of Minnesota Full time

    Family Stability AdvocateLutheran Social Service of Minnesota is a leading social service organization dedicated to serving vulnerable populations. We are seeking a highly motivated and compassionate Family Stability Advocate to join our team.Job Summary:The Family Stability Advocate will play a critical role in coordinating services for transitional housing...

  • Healthcare Advocate

    3 weeks ago

    Minneapolis, Minnesota, United States Volunteers of America Full time

    Job SummaryThe Community Health Worker is a vital member of our team, responsible for connecting clients with resources and healthcare programs that meet their unique needs. This role requires a strong understanding of healthcare systems and a passion for promoting healthy lifestyles and wellbeing.Key ResponsibilitiesPartner with Outreach Staff to offer...

  • Welcome Services Representative, Casual

    4 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    We are currently seeking a Welcome Services Representative to join our Welcome Services team. This casual role will primarily work on-site. This position will not have guaranteed hours or benefits. (SHIFT: Typical hours are 7:30 AM - 6:00 PM and some Representative, Customer Service, Microsoft, Healthcare, Retail, Patient, Information

  • Guest Advocate

    2 weeks ago

    Minneapolis, Minnesota, United States Target Full time

    About This RoleWe're seeking a talented and enthusiastic Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for creating a welcoming and inclusive shopping experience for our guests. This role is perfect for someone who is passionate about delivering exceptional customer service and is comfortable working in a fast-paced...

  • Cashier Advocate

    2 weeks ago

    Minneapolis, Minnesota, United States Target Full time

    About the Role:As a Cashier Advocate at Target, you will be responsible for providing exceptional guest service and ensuring a seamless shopping experience for our customers. You will work in a fast-paced environment, handling cash register operations, scanning and moving merchandise, and maintaining a clean and organized store.Key Responsibilities:Provide...

  • Seasonal Guest Advocate

    4 weeks ago

    Minneapolis, Minnesota, United States Target Full time

    About TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our values and culture drive everything we do, from the products we sell to the way we treat our guests and team members.Job SummaryWe're seeking a Seasonal Guest Advocate to join our team in a Small Format store. As a Guest Advocate, you'll provide...

  • Welcome Services Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Minnesota Visiting Nurse Agency Full time

    Job Summary:We are seeking a skilled Welcome Services Representative to join our team at the Minnesota Visiting Nurse Agency. As a key member of our Welcome Services team, you will be responsible for providing exceptional customer service to patients, families, and visitors entering our medical center. Your primary focus will be on welcoming and assisting...

Welcome Center Advocate

3 months ago

Minneapolis, United States Agate Housing and Services Full time
Job DescriptionJob Description

CAREER OPPORTUNITY

Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.

Agate Housing and Services values are:

Integrity: Consistently doing the right thing even if it isn't the popular thing.

Equity: Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.

Humanity: Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.

Creativity: Responding to the needs of the community with innovative and unique solutions.

Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.

POSITION DESCRIPTION & OVERVIEW

Title: Welcome Center Advocate

Reports To: Associate Director of Outreach, Welcome Center, and Shelter Operations

Schedule: Mon - Fri, Daytime Flexible 8:15 am - 4:15 pm

Compensation: $20.73 - $22.23 DOQ

Job Classification: Hourly, Non-exempt, 40 Hours/Week

Union Representation: This position is represented by the AFSCME Local 999


The Welcome Center Advocate is responsible for assisting with the day-to-day operations of our busy reception area. In addition, the position provides information and referral for clients and visitors. This person will perform other administrative duties as requested for all Agate programs.

PRIMARY DUTIES AND EXPECTATIONS

  • Provide receptionist duties including answering and directing calls, greeting clients and visitors, and making community resource referrals.
  • Assist clients with navigating service systems and completing paperwork.
  • Manage lobby area to ensure safe, secure, welcoming environment.
  • Assist with administrative work by sorting incoming mail, fax and package reception.
  • Troubleshoot technical issues as they relate to phone and computer service.
  • Assist the Finance Department with customer service for the Representative Payee Program.
  • Assist the Development Department with customer service for volunteers and donors.
  • Other duties as assigned.

PHYSICAL REQUIREMENTS FOR THIS POSITION

Light work - Mostly standing with some sitting. Occasionally exerting up to 20 pounds of force.

REQUIRED QUALIFICATIONS

  • Associates Degree or equivalent experience in Human Services or Business Administration.
  • Information & referral experience.
  • The ability to set boundaries and manage direct client contact including defusing and de-escalating clients who are in crisis or displaying inappropriate behaviors.
  • The ability to work with persons who struggle with mental illness or chemical dependency.
  • Proficient with Microsoft Office products.
  • Proven ability to multi-task.
  • Excellent communication skills, courteous manners and customer service experience essential.
  • Demonstrated ability to work with diverse populations and a diverse workforce.
  • Must have valid state ID and pass background check.

In addition, successful applicants will embrace the following perspective, skills and abilities:

  • Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
  • Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
  • Hold the belief that every household can achieve housing stability.
  • Commitment to harm reduction and housing first philosophies.
  • Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
  • Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
  • Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.

Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:

  • Personal experience with homelessness;
  • Experience working, interning, or volunteering with people experiencing homelessness;
  • An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies.

We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment.

PREFERRED QUALIFICATIONS

  • Switch board experience in high-volume environment.
  • Experience processing mail or working in mailrooms.
  • Lived experience of homelessness.
  • Fluency in languages used by our clients (Spanish, Amharic, Oromo, Somali, ASL)

REFERRAL BONUS PROGRAM

Do you know someone who you think would be a good fit for a position at our organization? Please refer them Agate Housing and Services offers a $250 bonus to employees who refer qualified candidates for current openings. The referring candidate must clearly state the name of the employee who referred them in the section of the application that requests this information.

The Referral Bonus Form must be submitted to Human Resources no later than 30 days after the referred employees begin employment. Any Referral forms submitted after 30 days will not be processed.

To be eligible for rewards, candidates must be hired as permanent full or part-time employees (this excludes on-call, employees, temporary employees, interns or contract workers).

When applying for the position, candidates must clearly state the name of the current employee that referred them. The referral bonus will be paid out within one month of the candidate's six (6) month anniversary. There is no cap on the number of referrals bonuses an employee can receive

HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION

Visit agatemn.isolvedhire.com and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter. If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position.

Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please.

Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.

Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.