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Collections Recovery Specialist

1 month ago

Chicago, United States Armstrong Receivable Management Full time
Job DescriptionJob Description

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. 

Paragon, an ARMStrong company, has an opening for a Recovery Specialist. Recovery Specialists perform follow-up phone calls on invoices, answering questions and solving problems to secure payment. This position electronically reviews insurance policies and claims to identify balances due from policyholders. Recovery Analysts also perform daily problem solving on previously billed invoices and supports the internal recovery department. 

Qualifications and Requirements: 

  • Self-motivated individual who thrives in a fast paced atmosphere 
  • Ability to problem solve 
  • Computer Skills / Ability to keyboard 45 words per minute 
  • Excellent English communication/telephone competencies 
  • Strong interpersonal skills with great organization 
  • Telephone expertise in collections or customer service preferred but not required 
  • Background in insurance industry is a plus but not required 

Compensation and Benefits: 

  • Salary is $40,000 per year (plus bonus (about $48k total)   
  • Benefit package with health, dental, vision, life and disability coverage options 
  • 401(k) retirement plan option with company matching 
  • Generous paid time off policy - start with 18 days per year 
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice 

We look forward to you joining our team 

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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