Associate Inbound Sales Representative

3 weeks ago


New York, United States Trigenx Full time
Job DescriptionJob Description

Hybrid/Remote Position

What will you do?

  • Navigate a high volume of product and sales related inquiries
  • Conduct consultative pre-qualification of prospects for our sales process via phone, live chat, and email
  • Help remove technical barriers for our users and recommend software best practices
  • Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
  • Identify and deliver best next steps or resources to assist customers and users
  • Collaborate cross-functionally within us to improve experience for our team and customers/users alike

Who are you?

  • Excellent written and verbal communication skills
  • A strong technical aptitude to help our users succeed with our software
  • A passion for helping our prospects businesses grow
  • Initiative to find the resources needed to be successful in this role
  • An ability to work collaboratively to solve problems
  • HEART (check out our Culture Code)

How will you excel in this role? 

  • A strong interest in a career in sales and a passion to solve for customers
  • Genuine curiosity about business and technology
  • A growth mindset and a habit of seeking feedback for self-development
  • Ability to pick up new platforms and processes quickly 
  • High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

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