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Insurance Specialist
2 months ago
Insurance Specialist | The Illinois Hammer Injury Law Firm
Salary: $20-$22/hour DOE
Location: Must be in Chicago or willing to commute
Schedule: Full-Time; Hybrid
Job Overview: We are seeking a diligent and detail-oriented Insurance Specialist to join our team at the Illinois Hammer Injury Law Firm. As an Insurance Specialist, you will play a crucial role in handling insurance claims on behalf of our clients. Your responsibilities will include using insurance websites and phone contact to open insurance, Medicare, and Medicaid claims, contacting insurance companies to gather claim information, ordering police reports and incident reports, preparing and sending letters of representation to corresponding insurance companies, and providing exceptional customer service to clients throughout the case process.
Responsibilities:
- Claim Processing: Utilize insurance websites and phone contact to open insurance, Medicare, and Medicaid claims on behalf of clients, ensuring all necessary information is provided accurately.
- Claim Information Gathering: Contact insurance companies to gather claim information by providing details of the incident, facilitating efficient processing of claims.
- Report Acquisition: Locate and order police reports and/or incident reports from the proper police department, obtaining essential documentation for case management.
- Representation Letters: Prepare and send out letters of representation to corresponding insurance companies with the claim information gathered, establishing our representation on behalf of clients.
- Client Support: Work closely with attorneys and support staff to guide clients through their case, providing an exceptional level of customer service and addressing any concerns or questions they may have.
Qualifications:
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with insurance companies and clients.
- Strong attention to detail, with the ability to accurately process and document claim information.
- Experience in insurance claims processing or related field preferred.
- Ability to work independently and as part of a team, collaborating effectively with attorneys and support staff.
- Proficiency in using insurance websites and phone systems to navigate claim processes.
Benefits:
- Competitive salary.
- Comprehensive health and wellness benefits package.
- Professional development opportunities to enhance skills and knowledge.
- Collaborative and supportive work environment.
- Eligible for benefits if full-time employee
- Health and Dental insurance with employer contribution
- 401K and Profit Sharing with employer contribution
- Paid vacation and sick time
- Tuition reimbursement
- Hybrid schedule
Team Fun:
Our office is a warm welcoming place where teamwork and professional growth are encouraged and rewarded. We know that there is more to being a team than working together, so we dedicate time and resources to supporting local charitable causes, firm outings, and friendly competition events.
Our team is committed to creating an environment that prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.