Insurance Operations Specialist
2 months ago
Job Title: Insurance Operations
Job Type: Contract
Location: Remote
Duration: 6+ Months
We are seeking a highly organized and detail-oriented Insurance Operations Specialist to join our team at The Judge Group. As an Insurance Operations Specialist, you will play a critical role in maximizing the success of our clients by optimizing the satisfaction of enrolled contractors and improving Net Operating Income (NOI) by maintaining productivity standards.
Key Responsibilities:
- Process all Workers' Compensation (WC) forms and supporting correspondence, including Notice of Award, Insurance Premium Worksheet, Enrollment, Certificate of Insurance, Policy Issuance, Payroll Reporting, and Notice of Completion.
- Perform initial analysis of contractor insurance credits, escalating to the WC Program Manager as necessary for complicated programs or deviations from expected values.
- Follow up on delinquent and missing information from contractors.
- Enter information into Marsh's WC technology (MWrap).
- Issue and deliver standard reports to clients, enrolled contractors, and insurers as required.
- Address client and contractor questions and concerns, escalating to the WC Program Manager as necessary.
- Prepare, organize, and distribute reports for stewardship and claims review meetings.
- Obtain a Property & Casualty Insurance Broker license.
Requirements:
- High school diploma.
- Minimum 1 year of professional work experience or internship.
- Computer savvy, including MS Office (Word, Excel).
Preferred Qualifications:
- Insurance industry knowledge.
- Associate's or Bachelor's degree.
- Construction experience.
Additional Details:
- Consolidated Insurance - Enrolling contractors into these programs if the client purchases one.
- Entry-level.
- Insurance background is helpful.
- Need additional resources to support clients they currently have.
- Enrolling contractors into the insurance program.
- Certificates of Insurance tracked through the system.
- High volume - emails, phone calls.
- Construction background - dealing with contracts may have a good understanding of contracts.
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