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Director, Operational Risk

2 months ago

Des Moines, United States Fidelity & Guaranty Life Insurance Company Full time
Job DescriptionJob Description

The Director, Operational Risk will oversee the day to day operations of Operational Risk Management within the Enterprise Risk Management Program (ERM) program. This position will be a member of the team representing the 2nd Line of Defense in the enterprise-wide risk management framework, developing analytical processes, supporting risk measurement, aggregating risk information, designing and delivering risk management reporting focused on the Operational Risk category; this includes risks in the company centered around people, processes, technology and externarl impacts such as regulatory changes. The position will be accountable for implementation and management of the operational risk framework and tools for within the Company.

Organization

The Director, Operational Risk reports to the VP, Risk and will interact with all members of the Risk department, all levels of senior management, including significant, ongoing exposure with other executive officers in Retail, Pension Risk Transfer, human resources, vendor management and strategic sourcing, vendor relationship managers at key vendors, and other F&G functional team members in collaborative efforts related to Operational risk.

Duties and Responsibilities

Consultation and Oversight

  • Build effective partnerships with Business Line Management and within the Risk Department to build and sustain a robust program that includes the identification, measurement, monitoring, reporting and mitigation of risks to be within the stated risk appetite and operational limits
  • Partner with process and control owners in control gap remediation.
  • Ensure appropriate integration of Internal Audit data into the operational risk program.
  • Partner with colleagues in the risk department to conduct annual risk identification workshops
  • Drive continued development and building of a risk management culture through coordination of employee awareness and training programs that emphasize the importance of risk management in all aspects of business operations and corporate decision making.
  • Ensure appropriate integration of the operational risk program in assigned business areas

Program Development

  • Support programs that monitor, measure, analyze and report on operational risk exposures within the Company.
  • Lead the enhancement of Operational risk compliance strategy, practices and policies to analyze, quantify and report operational risks and manage risks according to an ERM framework.
  • Lead the implementation risk and control program enhancements across the Company
  • Lead the implementation of standards for the execution of operational risk programs within functional units including the reporting of operational risk incidents, execution of risk and control self-assessments, identification and reporting of key operational risk indicators and relevant risk metrics, and identification and reporting of key operational risk focus areas.
  • Develop and enhance the operational risk scenario identification and planning process.
  • Proactively champion a continuous improvement mindset, unconstrained by current technologies or processes.
  • Update and coordinate changes to the risk entity structure, risk taxonomies, risk indicators, risk limits, analytics and enterprise-wide summary risk documentation at least annually. Ensure proper linkage between the various elements of the enterprise risk process; business strategy to operational risk limits.
  • Ensure the Company's risk management policies and strategies are following applicable regulations and corporate strategies.
  • Monitor industry developments and "ERM Best Practices" and recommend process improvements as appropriate

Risk Analysis and Reporting

  • Articulate key operational risks to senior management and the relevant governance forums. This includes identifying areas for process/control improvement.
  • Perform comprehensive review and analysis of material risks by monitoring internal and external factors and understanding key business initiatives.

Project/Portfolio Management

  • Ensure Risk is represented on relevant business projects and seen as business enablers from a risk challenge and support perspective.
  • Lead complex or technical risk-related project that involve the coordination of several areas of the company.
  • Provide guidance to less experienced staff.

Experience and Education Requirements

  • Bachelor's degree in mathematics, economics, finance, or related field.
  • 8+ years of risk management experience in audit, enterprise risk or related field
  • Experience presenting to senior management and external stakeholders preferred.
  • Certifications such as CISSP, CRISC, ABCP, CBCP, or equivalent preferred.

Knowledge, Skills & Abilities

  • Strong capabilities in MS Excel, Tableau, AuditBoard or other GRC systems Effective verbal, including presentation, and written communication skillsSuperior analytical and problem-solving skillsTeam player who is comfortable working in a dynamic, entrepreneurial environment
  • Life and annuity product knowledge as well as strong understanding of the insurance industry A self-starter with the ability to work as part of a cross-functional team either with or without supervision.
  • Strong understanding of industry best practices, regulations, and standards related to IT risk and data management.
  • Ability to identify value adding quick wins and longer-term improvement opportunities.
  • A people person with excellent communication skills.
  • Flexible and influencing.
  • Strong analytical skills and good attention to detail.
  • Tenacious, determined, and able to deliver results within specified constraints.
  • Able to build and maintain effective working relationships at all levels.
  • Demonstrated ability to influence others at every level.

Other Requirements

  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance
  • Some travel required (less than 15%)

#LI-JW1

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Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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