Director of Community Relations and Operations

3 days ago


Des Moines, Iowa, United States Property Management Full time
Property Management Director of Community Relations and Operations Job Description

At PMI Central Iowa, we are a leading property management and real estate services company that is part of one of the nation's largest property management franchise companies. As a Director of Community Relations and Operations, you will play a pivotal role in the management and day-to-day implementation of procedures and programs that will ensure a well-managed and maintained property. Our team places the highest emphasis on positive response to the concerns and needs of Association Board Members and Homeowners.

**Job Responsibilities:**

* Run the day-to-day operations of all aspects of the either an on-site or portfolio of communities to ensure excellent service.

* Prepare and solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors.

* Act as a liaison for all resolutions of the property, utilizing sound business judgment to resolve issues and conflicts.

* Manage individual account information with the utmost confidentiality, communicating professionally both oral and written information effectively.

* Develop and monitor property budgets on a timely basis in a manner that supports the financial expectations of the Board and Association.

* Coordinate, negotiate and issue vendor contracts for property services in accordance with the management agreement.

* Prepare a monthly board package to the Board of Directors consisting of a management report outlining actions required, proposals, correspondence and financial reporting.

* Preparing for and conducting association meetings.

* Daily use of company software (CINC), Word and Excel documents for communication, organization and detailed follow-through.

**Required Skills and Qualifications:**

* 2+ years of Property and/or Community Management Experience.

* Project management experience.

* Knowledgeable with State Statutes and be proficient with understanding and executing the requirements of the governing documents of an association.

* Computer skills in Microsoft Office (Word, Excel, and Outlook).

* Experience in Association Software such as CINC is a plus.

**Benefits:**

* Flexible scheduling options available; including work from home split once training is established.

* Bonus opportunities available based on performance.

* The right candidate must have the ability to self-manage.

**Estimated Salary:** $60,000 - $80,000 per year. This estimate is based on the job title, job description, and location. The actual salary may vary based on various factors, including experience, qualifications, and performance.

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