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Resource Center Specialist

3 months ago

Milwaukee, United States St. Charles Inc Full time
Job DescriptionJob Description

GENERAL SUMMARY:

This position is responsible for establishing and maintaining a welcoming Owen’s Place environment that can build the independent living skills of youth/young adults that include the critical domains of functioning i.e. working, living, learning, belonging, healing and safety.

The mission of Owen’s Place is to provide resources, skills and support that will assist youth and young adults (16-24) in developing positive plans for their individual futures. Owen’s Place will help young adults develop leadership, confidence, and skills for independence and empower them to take ownership of their lives. The Resource Center Specialist will work in conjunction with other Owen’s Place staff to further the mission of the program.

ESSENTIAL FUNCTIONS:

  • Provide 1:1 support to center members as needed to include making proper referrals for additional resources.
  • Support Owen’s Place Manager with operation of Owen’s Place.
  • Interacts with clients in a positive and therapeutic manner according to policy, procedure, training and Agency Guiding Beliefs.
  • Support all young adults with independent living needs by providing knowledge on housing, employment, and necessary skills that all young adults will need.
  • Provide support and oversight while young adults are utilizing the computers.
  • Help young adults create a standard and strengths based resume that will help them obtain employment, as needed.
  • Assist with and help develop the MOVE Wisconsin Young Adult council and any other youth organizations.
  • Oversee and support youth council meetings with peer specialists, if available to develop topics/issues for Owen’s Place activities
  • Assist with and build a “library” of resources in the critical domain areas (i.e. employment, education, etc.)
  • Post community employment opportunities that young adults will qualify for weekly.
  • Creation and maintenance of employment bulletin boards for client review.
  • Assist in portfolio work completed by young adults.
  • Participate in and help monitor daily scheduled events at Owen’s Place.
  • Provide a pleasant and inviting atmosphere.
  • Keep center records updated according to program requirements – to include providing and tracking record of weekly outreach to community.
  • Be available at the center during scheduled work hours.
  • Promote and Support the mission of Owen’s Place with all activities utilizing social media and other virtual platforms.
  • Adhere to the daily structure and schedule of Owen’s Place while monitoring procedures and protocols.
  • Maintain client confidentiality within all written and verbal communications.
  • Adheres to St. Charles Youth and Family Services Policies and Procedures.
  • Provide staffing of all activities at Owen’s Place.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High School Diploma and 3 years’ experience working with target population or Associates degree in Human Services or related field required.
  • Bachelor’s degree in Social Work or related field a plus.
  • Ability to communicate in languages other than English a plus.
  • Ability to promote Owen’s Place verbally, in writing and via social media outlets.
  • Experience in human services and case management highly preferred.
  • Minimum 1 years’ experience with Wraparound related programming a plus.
  • Able to demonstrate the ability to work and communicate frankly and effectively with families to implement problem solving strategies, understand issues, and make effective connections for services.
  • Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
  • Strong public speaking and communication skills in order to connect and develop community relationships
  • Excellent critical thinking able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Highly developed organizational skills and able to manage multiple priorities
  • Knowledge and experience in using Microsoft Office suite
  • Able to work flexible hours, including evenings and weekends depending on program needs.
  • Valid Wisconsin driver’s license and liability insurance required.
  • Ability to use vehicle for work related duties according to the agency’s insurance liability standards.
WORKING CONDITIONS
  • General office/Program environment/multiple locations to include community sites as needed.
  • Local travel as required fulfilling essential functions of the position.
  • Occasional lifting not to exceed 30 lbs.
  • Frequent walking, sitting and standing required.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.