Customer Support Rep

2 weeks ago


East Grand Forks, United States Lumber Mart Full time
Job DescriptionJob Description

Location: East Grand Forks, MN

About: Lumber Mart, Inc. is a full-service lumberyard, truss manufacturing operation, and hardware store that strives to provide the best in customer service.

Pay: $20-$28 depending on experience

Hours: Monday – Friday 7:30-5:30 (1 hour lunch)

Saturday 8:00 – 5:00 (1 hour lunch) (Saturdays on a rotating schedule)

Benefits:

  • Health insurance
  • 401K
  • 401K Match
  • Sick pay
  • Vacation Pay

The Operations Representative position involves serving as a customer support representative within the yard operations, focusing on assisting customers, maintaining inventory, and ensuring a clean, organized yard area. Responsibilities include providing excellent customer service, assisting with loading and unloading materials, operating forklifts (once trained and certified), and maintaining inventory levels.

Candidates should have a high school diploma or GED, although experience in operating power industrial trucks and knowledge of building materials are preferred qualifications. Non-technical competencies crucial for success in this role include self-motivation, strong work ethic, interpersonal skills, effective communication, and good judgment and problem-solving abilities.

This position also requires physical capabilities such as frequent movement, lifting, and working outdoors in various weather conditions. The job description emphasizes the importance of safety and adhering to operational standards and procedures.

Please note that this summary provides a general overview of the role and its requirements. Specific duties and qualifications may vary based on the needs of the employer.



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