Personal Lines Insurance Customer Service Agent

3 weeks ago


Grand Forks, United States Insure Forward Full time
Job DescriptionJob Description

At Bank Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way

Pay: Starting at $20/hour, Depending on experience.

Benefits: Health (Tradition and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.

Work Hours: Monday through Friday 8-5pm.

Skills / Requirements / Qualifications:

  • Maintain new and renewal business.
  • Must be licensed in Property/Casualty insurance or be willing to obtain licensing within the first six months of employment
  • Field customer requests involving insurance policies.
  • Maintain company specific rates and forms for carriers without online support.
  • Review all downloaded activity from carriers for accuracy and handle invoicing for transactions.
  • Establish and maintain confidential files and records.
  • Efficiently process renewals, endorsements, change requests, claims and deposit premiums.
  • High school diploma or GED required.


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