Client Service Manager

3 weeks ago

Knoxville, United States Talent Consulting Experts Full time
Job DescriptionJob Description

Join Our Team and Make a Difference

Are you an experienced Client Service Manager passionate about leading water infrastructure projects? We’re seeking a driven professional to manage and deliver innovative water and wastewater solutions in Knoxville, TN. With a focus on client collaboration, project leadership, and sustainable design, we offer a competitive salary, comprehensive benefits, and clear pathways for career growth.

About Us:

We are a leading provider of water infrastructure solutions, recognized for our commitment to innovation, sustainability, and community impact. Join our award-winning team, where your expertise will contribute to the development of critical infrastructure that enhances public health and environmental responsibility.

Key Responsibilities:

  • Project Leadership: Lead the planning, design, and construction administration of utility infrastructure projects, ensuring timely and cost-effective delivery.
    • Example: Oversee the design and implementation of a new wastewater treatment plant.
  • Client Collaboration: Build and maintain strong relationships with clients, including local officials, service providers, and state administrators.
    • Example: Partner with city officials to develop sustainable stormwater management systems.
  • Resource Management: Manage project resources, schedules, and budgets to ensure timely and cost-effective delivery.
    • Example: Allocate resources and manage the budget for a large-scale water distribution project.
  • Client Relationships: Develop and maintain strong client relationships through exceptional service and proactive communication.
    • Example: Regularly update clients on project progress and address any concerns promptly.
  • Reporting: Prepare and present reports, business correspondence, and project proposals to clients and stakeholders.
    • Example: Create detailed project reports and proposals for a new water supply system.
  • Team Development: Foster a collaborative and inclusive team environment, mentoring junior staff and promoting continuous learning.
    • Example: Mentor junior engineers and conduct regular training sessions.


Requirements
  • Education: Bachelor’s or Master’s degree in Civil Engineering.
  • Licensing: Tennessee Professional Engineer (PE) registration.
  • Experience: Minimum of 10 years in the design and construction administration of water and wastewater utility infrastructure projects.
  • Skills:
    • Strong oral and written communication skills.
    • High level of organizational skills and attention to detail.
    • Excellent time management abilities.
    • Proficiency in civil engineering software and tools.
    • Strong problem-solving skills.
    • Excellent team collaboration and leadership abilities.
    • Ability to work independently and manage multiple projects simultaneously.

Preferred:

  • Consulting Experience: Proven experience in a consulting environment.
  • Client Focus: Proven ability to exceed client and firm expectations.
  • Innovation and Sustainability: Desire and motivation to drive innovation and sustainability in infrastructure design.


Benefits
  • Innovative Team Culture:
    • Collaborative Environment: Be part of a supportive and innovative team where your ideas and contributions are valued.
    • Flexible Working Hours: Enjoy a balance between work and personal life with flexible scheduling options.
    • Wellness Programs: Participate in wellness initiatives that promote a healthy and balanced lifestyle.
  • Career Growth and Development:
    • Professional Development: Access extensive training programs to enhance your skills and advance your career.
    • Mentorship Opportunities: Benefit from mentorship programs designed to support your professional growth.
    • Leadership Training: Take advantage of leadership development opportunities to prepare for future roles within the company.
  • Comprehensive Benefits Package:
    • Competitive Salary: Earn a competitive salary that reflects your expertise and contributions.
    • Health and Wellness: Comprehensive health benefits, including medical, dental, and vision coverage.
    • Remote Work Options: Enjoy the flexibility of remote work options to suit your lifestyle.
    • Generous PTO: Take advantage of generous paid time off to relax and recharge.
    • Retirement Plans: Secure your future with our 401(k) plan and company matching.
  • Engaging Work Environment:
    • Cutting-Edge Projects: Work on innovative water infrastructure projects that make a real impact on community health and the environment.
    • Sustainability Focus: Contribute to sustainable solutions that promote environmental responsibility.
    • Community Impact: Be part of projects that foster community growth and improve public health.
  • Extra Perks:
    • Employee Recognition Programs: Celebrate your achievements and milestones with our employee recognition initiatives.
    • Company Events: Participate in fun and engaging company events, team-building activities, and social gatherings.
    • Work-Life Balance: Embrace a culture that prioritizes work-life balance and encourages a healthy lifestyle.

Apply Now:

Ready to lead transformative water infrastructure projects in Knoxville, TN? Apply today and become a key player in delivering sustainable solutions that enhance community health and environmental responsibility. Submit your resume and cover letter through our secure online portal.

#ClientServiceManager #WaterInfrastructure #CivilEngineering #ProjectManagement #SustainableDesign #KnoxvilleJobs #EngineeringCareers #WaterWastewater #TeamLeadership #TennesseePE



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