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Client Services Associate

2 months ago


Knoxville, Tennessee, United States PYA Full time

PYA Waltman Capital, LLC is in search of a skilled Client Services Associate to enhance our dedicated team.

The Client Services Associate plays a crucial role in refining the firm's established procedures, working collaboratively across various departments, and ensuring the prompt and precise handling of client requests.

The ideal candidate thrives on problem-solving, delivering exceptional service to both internal and external clients.

Key Responsibilities:
  • Oversee the administrative setup of new accounts, manage client and custodian documentation, and produce client portfolio summaries.
  • Assist clients and the planning team by collecting and organizing necessary information, preparing for client meetings, and tracking action items.
  • Maintain the firm's document management systems and other essential technological tools.
  • Work collaboratively on assignments with a focus on solutions and meticulous attention to detail.
  • Support general office administrative functions, including scanning, account documentation, answering calls, and other related tasks as required.
Qualifications:
  • A minimum of 2 years of administrative experience, ideally within a professional services environment or the financial sector.
  • Proficient in Microsoft Office, particularly Excel and Word.
  • A detail-oriented individual capable of exercising initiative, sound judgment, and ownership in support tasks.
  • A collaborative team player who takes initiative.
  • Excellent verbal and written communication abilities.
  • Dedicated to providing outstanding client service with a genuine desire to assist both new and existing clients.
  • Consistently embodies the values of excellence, trust, gratitude, and growth.
Position Type:

Full-time, with standard office hours from Monday to Friday.

Company Overview:

PYA Waltman Capital, LLC is a financial planning firm dedicated to fostering meaningful relationships with clients, furthering our mission to help them achieve their best lives. Our team combines technical proficiency with effective communication, integrity, and empathy.