Regional Maintenance Supervisor
2 months ago
Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMCH's Builders and Development companies, our team ensures best-in-class execution. This position is more than just a job - it's a career-defining opportunity At Hillpointe, you'll be part of a dynamic, innovative team that makes tangible impacts on day-to-day operations and contributes directly to overall success.
Regional Service Manager
The Regional Service Manager oversees maintenance operations for Hillpointe properties and is responsible for developing and managing service teams to meet company standards. Responsibilities include budget monitoring, efficiency improvements, equipment safety, employee training, and performance evaluation.
- Administrative Responsibilities: Represent the property and company positively, lead team meetings, maintain professional standards, communicate with managers, complete reports, ensure data entry, enforce safety practices, handle incidents, and attend meetings and training.
- Customer Service, Leasing, and Marketing Responsibilities: Maintain positive communication with residents, ensure resident satisfaction, staff the property appropriately, and assist with asset management and service teams.
- Management Responsibilities: Supervise and evaluate the service team, manage employee performance and policies, motivate and train employees, and ensure compliance with company policies.
- General Repair and Maintenance Responsibilities: Oversee property maintenance, inspect and prepare vacant apartments, handle service requests, manage warranty repairs, respond to emergencies, maintain records, and manage community equipment and contractor projects
NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
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