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Team Ford Lincoln Service Advisor

4 months ago

Las Vegas, United States Team Ford Las Vegas Full time
Job DescriptionJob Description

Do you enjoy working with a winning team? Team Ford Lincoln is a 7-time President Award winner, 4-time Triple Crown winner, and has received the Edmunds 5-Star dealer award. We are a very busy dealership all throughout the week and we hire and develop the best

Are you ready to be on the winning side? Are you passionate about excellence in customer service? Do you have the ability to communicate effectively with our clientele and provide labor/time estimate for additional automotive repairs? Are you self-motivated, driven, and seeking a career with a company that places customer loyalty and relationships as its highest priority? If this accurately describes you, then we would like to discuss our Team Ford Lincoln Service Advisor position with you.

5 Day work week


RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions.
  • Responsible for overseeing the technician working on customers' vehicles including their time management/efficiency, parts ordering, job completion times.
  • Communicate with warranty companies, either Ford Motor Company or aftermarket companies to obtain approvals for repairs.

Qualifications:

  • Ability to multi-task and work in a fast-paced environment. Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management

Benefits

  • Great working environment
  • Paid Vacations
  • Medical, Dental, and Vision insurance
  • 401K w/match


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