Customer Advisor

1 week ago

Las Vegas, United States Zegna Full time

ABOUT ZEGNA Are you the right candidate for this opportunity Make sure to read the full description below. Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future. YOUR OPPORTUNITY As a Customer Advisor for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time and begins with the quality of their welcome, the gestures, and rituals of the selling ceremony and the provision of the highest level of service. Reporting directly to the Store Manager, you will maximize sales through retail operational excellence and support to the overall store visual and image. Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand. HOW YOU WILL CONTRIBUTE Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset. Demonstrate an entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping. Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations Create opportunities for customers to experience multiple Zegna brands, products and “total looks” through demonstrating relevant yet personalized mix and match options. Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs. Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience. Leverage “Zegna Stories” to support and enhance the selling ceremony - Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines. Cultivates future customer connections with Zegna (e.g. CRM after-sales activities including Thank You notes and Follow-up phone calls). Utilize CRM software as the primary tool for after-sales communication Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc. Drive and perform onsite audits of store physical inventories Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. When required to support the orientation of new staff through acting as a learning coach or “buddy” if assigned by the Store Manager. Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill Adhere to Zegna store operations and time and attendance policies and standards. WHO YOU ARE: Is passionate and open-minded Ability to self-learn and self-develop Generates customer delight Proficient with digital technology Familiar with Apple products is a plus Excellent written and verbal communication skills PDN-9b91032f-4565-4185-a383-2520cd323f91

  • Customer Advisor

    4 weeks ago

    Las Vegas, United States Ermenegildo Zegna N.V. Full time

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...

  • Sales Vice President, Highland Capital Brokerage

    1 month ago

    Las Vegas, Nevada, United States Advisor Group Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Vice President to join our team at Highland Capital Brokerage. As a Sales Vice President, you will be responsible for building and maintaining relationships with institutional clients and independent producers, driving sales growth and revenue through the sale of life insurance...

  • Customer Care Advisor

    4 months ago

    Las Vegas, United States GoodLeap, LLC Full time

    ** Customer Care Advisor** Begin a Career with GoodLeap-Little to No Experience Needed Las Vegas, Nevada **Description** **Position Summary:** The Customer Care Advisor provides professional, quality, and "best in class" service to our customers at a variety of touch points during our customers journey with us. This position involves activities that...

  • Customer Experience Specialist

    4 months ago

    Las Vegas, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Service Advisor

    4 weeks ago

    Las Vegas, Nevada, United States Fairway Chevrolet, Buick and GMC Full time

    Job SummaryAt Fairway Chevrolet, Buick and GMC, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the vehicle maintenance and repair process.Key ResponsibilitiesReview vehicle inspections and...

  • Service Advisor/Sales

    4 weeks ago

    Las Vegas, Nevada, United States Sun Auto Service Las Vegas Full time

    {"h1": "Service Advisor/Sales Job Description", "p": "At Sun Auto Tire & Service, we are seeking a highly motivated and customer-focused Service Advisor/Sales professional to join our team. As a Service Advisor/Sales representative, you will play a critical role in promoting and selling our products and services to customers while providing exceptional...

  • Automotive Service Advisor

    4 days ago

    Las Vegas, Nevada, United States Findlay Chevrolet Full time

    Job Description:Service AdvisorAt Findlay Chevrolet, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and that their vehicles are repaired to the highest standards.Key Responsibilities:Customer Service: Provide...

  • Wellness Advisor

    4 days ago

    Las Vegas, Nevada, United States Talentuition, LLC Full time

    We are seeking a highly motivated and customer-focused Wellness Advisor to join our team at YogaSix Studio in Mountains Edge, Nevada. As a key member of our sales and membership team, you will be responsible for providing exceptional customer service, assisting new and current students with their membership needs, and promoting our studio's fitness and...

  • Service Advisor/Sales Representative

    4 weeks ago

    Las Vegas, Nevada, United States Sun Auto Service Las Vegas Full time

    Service Advisor/Sales RepresentativeSun Auto Tire & Service is seeking a highly motivated and customer-focused Service Advisor/Sales Representative to join our team in Las Vegas. As a Service Advisor/Sales Representative, you will play a critical role in promoting and selling our products and services to customers, while providing exceptional customer...

  • Automotive Service Advisor

    2 weeks ago

    Las Vegas, Nevada, United States Fairway Chevrolet, Buick and GMC Full time

    Job DescriptionWe are seeking a highly skilled Automotive Service Advisor to join our team at Fairway Chevrolet, Buick and GMC. As a key member of our service department, you will be responsible for reviewing vehicle inspections, providing estimates, and recommending maintenance care to our valued customers.Key Responsibilities:Review vehicle inspections and...

  • Express Lane Service Advisor

    3 days ago

    Las Vegas, United States Jim Marsh Chrysler Jeep Full time

    Express Lane Service Advisor Jim Marsh Chrysler Jeep is looking for an experienced Express Lane Service Advisor to join their team!! Job Responsibilities: Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services and be prepared to...

  • Client Advisor

    2 weeks ago

    Las Vegas, United States Tourneau|Bucherer Full time

    Job Title: Client Advisor - Jewelry Reports to: Jewelry Manager/Store Director Division: Retail Overview: The Client Advisor-Jewelry will act as an ambassador of Tourneau/Bucherer and is responsible for providing clients with an elevated shopping experience, exploring both their immediate and future needs. The Client Advisor-Jewelry exhibits the highest...

  • Client Advisor

    1 month ago

    Las Vegas, United States AMIRI Full time

    Purpose & Objective AMIRI is looking for an enthusiastic Client Advisor to join the Company's retail team located in Wynn Encore! The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as...

  • RV Service Advisor

    2 weeks ago

    Las Vegas, Nevada, United States Airstream Las Vegas Full time

    Job Title: RV Service AdvisorAt Airstream Las Vegas, we are seeking a highly skilled and customer-focused RV Service Advisor to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer requests, and working closely with our service technicians...

  • Financial Advisor Opportunity

    3 weeks ago

    Las Vegas, Nevada, United States Trajan Wealth LLC Full time

    About Trajan Wealth LLCTrajan Wealth LLC is a leading Registered Investment Advisor (RIA) firm with over $2.5 billion in Assets Under Management (AUM) and Assets Under Advisement (AUA). We are expanding our footprint into the Las Vegas area and seeking a seasoned Financial Advisor to join our team.Our ApproachWe pride ourselves on a commitment to excellence...

  • Service Advisor

    2 weeks ago

    Las Vegas, Nevada, United States Sonic Automotive Full time

    Job OverviewAt Sonic Automotive, we're committed to providing exceptional service to our customers. As a Service Advisor, you'll play a critical role in ensuring that our customers receive the highest level of service and satisfaction.Key ResponsibilitiesSchedule service appointments and obtain customer and vehicle data prior to arrival.Provide a complete...

  • Service Advisor/Sales Specialist

    4 weeks ago

    Las Vegas, Nevada, United States Sun Auto Service Las Vegas Full time

    Job OverviewSun Auto Tire & Service is a leading provider of quality automotive repair and preventative maintenance services in Las Vegas. We are seeking a highly motivated and customer-focused Service Advisor/Sales Specialist to join our team.Key Responsibilities:Provide exceptional customer service and sales support to customers in a fast-paced...

  • Assistant Manager Service Advisor

    1 month ago

    Las Vegas, United States Meineke - 2529 Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and...

  • Automotive Service Advisor

    7 days ago

    Las Vegas, Nevada, United States Fletcher Jones Imports Full time

    Job DescriptionAt Fletcher Jones Imports, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring an exceptional experience for our service customers.Key Responsibilities:Prepare accurate Repair Orders, verifying warranty and service contracts, and reviewing with clients.Help identify...

  • Client Advisor

    6 days ago

    Las Vegas, United States Bvlgari Full time

    Role: Client Advisor BVLGARI, a renowned designer known for its luxury jewels and watches, seeks a client advisor. This person will report directly to the Assistant Store Manager or Store Director. Position Overview As a Client Advisor at BVLGARI, you will be instrumental in delivering a bespoke client experience that reflects the sophistication and values...