Service Advisor

2 hours ago


Las Vegas, Nevada, United States Team Ford Las Vegas Full time
Job Description

Are you passionate about delivering exceptional customer service and building strong relationships with clients? Team Ford Lincoln is a 7-time President Award winner and 4-time Triple Crown winner, seeking a highly motivated and driven Service Advisor to join our team.

As a Service Advisor, you will be responsible for meeting with customers to determine their vehicle repair and service needs, increasing customer satisfaction through effective communication and relationship-building, and maintaining the company's high standards for ethical business practices and customer service.

Key responsibilities include:

  • Determining customer vehicle repair and service needs
  • Building customer relationships and increasing satisfaction
  • Maintaining company standards for ethical business practices and customer service
  • Monitoring vehicle progress and updating customers frequently
  • Increasing profitability through sales and retail promotions
  • Overseeing technicians and ensuring efficient job completion
  • Communicating with warranty companies for repair approvals

Qualifications:

  • Ability to multitask and work in a fast-paced environment
  • Problem-solving, reporting, research, quality focus, productivity, estimating, product knowledge, customer service, and safety management skills

Benefits:

  • Great working environment
  • Paid vacations
  • Medical, dental, and vision insurance
  • 401K with match

Join Team Ford Lincoln and be part of a winning team that values customer loyalty and relationships.


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