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RVP, Mid-Market Sales

3 months ago


Austin, United States Dialpad Full time
Job DescriptionJob Description

About Dialpad

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

The team

You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems felt by everyone around the world.

What you will achieve

The sales leader we are looking for has these traits: you're intelligent, you're a self-starter, you enjoy developing people, and you like working with a smart, talented team of salespeople.

Reporting directly to our Area VP (AVP), our next Regional VP (RVP), Mid-Market Sales will be an experienced leader with the ability to creatively motivate our team and help our Mid-Market Sales team hit their goals and resource new ways to excel.

  • Recruit, mentor, and direct a team of high performing AEs in the Mid-Market space to uncover new business opportunities.
  • Actively participate in the sales cycle to bring sales leadership and strategic support.
  • Oversee leads and pipeline management.
  • Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
  • Plan and deliver sales strategies to meet and exceed sales projections.
  • Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights.
  • Coach and develop your team to develop future leaders for the organization.
  • Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
  • Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
  • Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
  • Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the AVP.
  • Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement.
  • Accurate forecasting knowledge and pipeline guidance.

Who you are

  • BA/BS degree or equivalent practical experience.
  • 3-5+ years of SaaS sales experience in Mid Market or Enterprise segment.
  • 2+ years people management experience.
  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
  • Excellent analytical, problem-solving skills, and strong financial acumen.
  • Determination and persistence in pursuit of goals.
  • Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
  • Brings a strong work ethic; takes the initiative and think creatively to get the job done.
  • Must be able to coach teams that handle a full-cycle sales process - prospect to close - medium to large strategic deal sizes ($50K-200K ACV).
  • Experience coaching teams using MEDDPICC or SPICED.

Dialpad Benefits and Perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.