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Dental Office Coordinator
2 months ago
We have served the Urbana, OH community for years & are thrilled to announce a unique opportunity to join our team as a Scheduling Coordinator to play a pivotal role in delivering exceptional patient care and ensuring smooth daily operations.
If you're passionate about dentistry and eager to work alongside a committed team of professionals, this could be the perfect role for you.
Rewards & Benefits:
- Competitive Salary that is based on your experience & financial needs
- Comprehensive Benefit Package including Dental & Health Insurance
- Paid Holidays & Paid Time Off
- 401K
- Say goodbye to late nights & weekends – enjoy a full-time schedule that lets you live your life to the fullest
- Stable & consistent full-time schedule:
o Monday: 8:30 a.m. – 5:30 p.m.
o Tuesday: 8:30 a.m. – 5:30 p.m.
o Wednesday: Every/Other Week: 8:00 a.m. -1:00 p.m.
o Thursday: 8:30 a.m. – 5:30 p.m.
o Friday: 8:00 a.m. -1:00 p.m.
o 1 Saturday / Month: 8:00 a.m. - 1:00 p.m.
Qualifications & What we are looking for in you …
- Proven experience as a Scheduling Coordinator in a dental or medical office with 2+ years of experience in providing exceptional customer service and supporting a profitable practice.
- Exceptional organizational and follow-through skills.
- Strong communication & interpersonal relationship building skills.
- Proficiency in Dentrix dental software and state-of-the-art equipment.
- Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients.
- Willing to go above & beyond and assist our patients in accordance with the training you receive to ensure patients receive the best possible service
Roles & Responsibilities:
- Greet patients, schedule future appointments, handle incoming calls, manage claims & answer questions.
- Act as a servant leader, demonstrating care & compassion.
- Schedule patient appointments efficiently, taking into consideration dentist availability and treatment times.
- Confirm and remind patients of upcoming appointments via phone, email, or SMS.
- Maintain and update patient records, ensuring accuracy and confidentiality.
- Coordinate with the clinical team to accommodate emergency cases and patient needs.
- Address patient inquiries and concerns with professionalism and empathy.
- Manage the appointment schedule to minimize gaps and maximize productivity.
- Collaborate with the billing department to verify insurance coverage and benefits.
- Assist in the preparation of patient forms and documentation.
- Perform general administrative tasks to support the dental office as needed.
Let us show you what makes our practice & team different from any other job you’ve had …. This is a career that will change your life We have partnered with a TD Dental to provide our employees with incredible benefits, growth & training opportunities, and the ability to focus on delivering the highest level of patient care.
Benefits:- Medical
- Dental
- 401k
- PTO
