Medical Office Coordinator

4 weeks ago


Urbana, Illinois, United States Christie Clinic Full time

Job Summary:

Christie Clinic's department of Family Medicine in Urbana is seeking a full-time Patient Service Representative to work Monday-Friday 8:00am-5:00pm.

The ideal candidate will serve as a liaison between patients and medical staff, ensuring a seamless and efficient experience for all.

Key Responsibilities:

  • Greet patients and visitors in a professional and courteous manner
  • Schedule and reschedule appointments, answer phones, and ensure patient matters are addressed prior to seeing the provider
  • Provide check-in process for patients, verify and update demographic information, and maintain provider schedules
  • Keep a neat and orderly work and lobby area, maintain office supplies, and distribute mail to staff members
  • Schedule referral visits, tests, labs, and appointments as requested, and ensure patient completes all necessary paperwork
  • Post payments, change financial class for charges, and balance payment drawer at end of day
  • Enter adult history forms into the electronic medical record, fax signed documents, and maintain file system for Radiology, Physical Therapy, and Cardiology orders
  • Prepare patient charts for office visits, labs, etc., and stamp papers, results, medical records, etc. for scanning
  • Assist patients to exam rooms, clean rooms after appointments, and restock supplies
  • Maintain list of patients outsourced to facilities and perform occasional light maintenance

Requirements:

  • Sitting, standing, walking, bending, stooping, stretching, and lifting up to 25 pounds
  • Hearing within or correctable to normal range, vision correctable to 20/20, and manual dexterity for office equipment
  • Work in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids, and other waste common to a healthcare environment

Equal Opportunity Employer:

Christie Clinic is an equal opportunity employer and welcomes applications from diverse candidates.



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