Flank Speed Cloud Service Support Administrator/Analyst

4 weeks ago


Suffolk, United States AERMOR LLC Full time
Job DescriptionJob DescriptionClearance Type: Secret
Location: Suffolk, VA


AERMOR LLC is hiring a Cloud Service Support Administrator/Analyst. This position has been designated as a Cyber IT/Cybersecurity Workforce position in Specialty Area 441 and, as a condition of employment, incumbents of the position are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M-5239.2.

This role requires the employee to perform tasks associated with the administration of Microsoft 365 Software as a Service (SaaS) offerings, to include AZURE Virtual Desktop, Intune, Exchange Online, OneDrive, Teams, and SharePoint. Additionally, they will perform administrative functions associated with Azure Information Protection/data labeling and control. 

Responsibilities Include:
  • Performing administrative tasks associated with the management of Microsoft 365 SaaS offerings.
  • Managing Azure identities and governance. 
  • Implementing and managing storage. 
  • Deploying and managing Azure compute resources. 
  • Configuring and managing virtual networking. 
  • Monitoring and backing up Azure resources. 
  • Configuring and managing virtual networking. 
  • Overseeing the hierarchal management of SharePoint sites hosted in Flank Speed. 
  • Managing tenant-wide configuration settings for Microsoft SaaS offerings. 
  • Providing support for Teams Live Events as requested. 
  • Monitoring Microsoft 365 Admin Center for service-related incidents, outages, and feature releases. 
  • Managing Azure Information Protection data labels and controls. 
  • Participating in various ITSM roles and activities (as required), including but not limited to change management, incident management, and problem management. 
  • Monitoring, analyzing and responding to alerts from M365 SaaS cloud operational and security tools and services. 
  • Performing M365 SaaS cloud service operations, analyzing operational performance and trends, and supporting applications and systems on premise, and in cloud, inclusive of network, server, and endpoints.
  • Deploying and managing virtual machines in Azure to support a large user base. 
  • Providing technical support to the Enterprise Flank Speed Tier 2 service desk for troubleshooting issues as required.
  • Managing Windows image to include group policy and end user software. 
  • Overseeing the hierarchal management of SharePoint sites hosted in Flank Speed. 
  • Managing tenant-wide configuration settings for Microsoft SaaS offerings. 
Required Skills and Experience:
  • COMPTIA Security + 
  • Azure Fundamentals Certification (AZ-900)
  • Microsoft 365 Fundamentals Certification (MS-900)
  • 3+ years IT experience Azure Cloud Administrator in an enterprise level cloud computing environment.
  • Working knowledge of the Information Technology Infrastructure Library (ITIL) Framework 
  • Comprehensive understanding of cloud computing and networking 
  • Azure Firewall Knowledge (Desirable) 
  • Experience with Microsoft Office suite and PowerShell 
  • Experienced in the administration of Microsoft SharePoint 
  • Superior organizational skills 
  • Capable of managing multiple projects 
  • Great communication skills (oral and written)
  • Strong attention to detail

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