Front Desk- Full Time

2 months ago

Tampa, United States Bernard F Germain MD PA Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Essential Functions

· Greet and welcome all new patients and visitors to the practice

· Present forms and provide assistance needed by patients to complete

· Collect payments

· Answer telephone promptly and in a polite and professional manner

· Monitor providers’ scheduling to maximize efficiency

· Obtain and enter accurate demographic information into EMR.

· Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the practice

· Reminder calls and reschedule appointments when necessary

· Act as a liaison for the patients and practice

· Direct calls to other departments as needed.

· Understanding of when to escalate calls to providers/supervisors

· Provide assistance with other projects as call volume permits.

· Other duties as assigned.

Education and/or Work Experience Requirements:

1. 2 plus years’ experience working in a Medical office in a front desk capacity required

2. Dermatology experience preferred

3. Strong customer service focus

4. Excellent written and verbal communication skills required

5. Strong attention to detail required

6. High School Diploma or equivalent required

Physical Requirements:

Must be able to spend a great deal of the day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day.

Excellent Benefit Package Includes:

  • Competitive pay
  • 401k with company match
  • Health, Dental, Vision
  • Employer HSA contribution
  • Life Insurance
  • Tuition Reimbursement
  • Great PTO and Holiday policy

If you are a motivated and compassionate Medical Assistant with the passion to grow in the field of Dermatology, we invite you to apply and become an integral part of our dynamic team.

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