IT Systems Administrator

2 months ago

Madison, United States SEA Wire and Cable Full time
Job DescriptionJob Description

Job Summary
The IT System Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This role ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and security and privacy of networks, computer systems and staff. This position does perform work outside of regular operating business hours.   

Responsibilities and Duties

  • System Support and Maintenance:
    • Install, maintain, and troubleshoot servers, network hardware, applications, services, and settings
    • Support camera, alarm, and physical security systems
    • Create and maintain technical support documentation for systems and applications
    • Log and address all computer, terminal, and printer hardware/software issues
    • Maintain inventory of IT assets and manage software licensing for users and applications
    • Create scripts for the automation of common tasks
  • Network Management:
    • Design, implement, and maintain network infrastructure, ensuring optimal performance and connectivity for all computer workstations
    • Install, configure, and maintain network cabling, hubs, switches, and UPS
    • Develop and enforce policies for network resource usage, security, and disaster recovery
    • Periodically test backup facilities by restoring files, applications, and systems on different network hardware
    • Perform capacity planning and research on network products, services, protocols, and standards
  • Security and Compliance:
    • Develop, implement, and audit NIST and CMMC controls
    • Evaluate and recommend security improvements and system upgrades
    • Investigate and report security breaches; research and recommend solutions
    • Install, configure, and maintain IPS/IDS, firewalls, antivirus, antispam, and antimalware solutions
    • Collaborate with InfoSec to establish and enforce policies, procedures, and standards for LAN, WAN, and security
    • Maintain data for redundancy efforts and assist with remediation as needed
  • User and Device Support:
    • Provide support to all users, including BYOD devices
    • Create and maintain network users and permissions
    • Configure and maintain Microsoft Active Directory, Microsoft Exchange, and hybrid integration with Microsoft Cloud
    • Install, configure, and support video and audio-conferencing products, printers, and copiers
    • Support user devices by imaging or installing workstations and laptops
  • Communication and Collaboration Tools:
    • Maintain Unified Communications, VoIP, and related equipment, services, and platforms
    • Support Google Cloud appliances and VPN connections
    • Generate and support queries for Microsoft SQL and MySQL databases
    • Support Microsoft IIS and Apache web servers
  • General Responsibilities:
    • Assist with software upgrades and installations
    • Perform additional duties as required for overall company management and operation

Qualifications and Skills
  • Bachelor’s Degree in Computer Science or related field, preferred
  • 2+ years in a network administrator role
  • Previous experience with Microsoft Windows Server
  • Previous experience with switches and routers
  • Comfortable working in a hybrid office environment with on-call duties
  • Experience in customer service and network security and support for 100+ users
  • Knowledge of PowerShell, Azure Active Directory, Office 365, Linux systems and VoIP phone systems
  • Experience in database querying from Microsoft SQL and MySQL preferred
  • Net+, CCNA, or similar certification preferred
  • Excellent communication, organizational, and time management skills

Physical Requirements
While the role is primarily sedentary, occasional filing duties may require lifting files, accessing filing cabinets, and standing on a stool if necessary. The employee must be capable of using hands and fingers for handling objects, tools, or controls, as well as reaching, talking, and hearing. Additionally, the ability to lift 5-15lbs. and occasionally lift up to 50 lbs. 

Are we right for each other?
SEA Wire and Cable is a leading logistical supplier to the Military and Commercial Aerospace market. Founded in 1970 as a manufacturer’s rep, SEA began to expand its focus into the stock and distribution of military wire and cable in the 1980s. Since then, the company has continued to horizontally grow their product offering and improve their systems to provide customers with the high level of service they have come to expect from SEA for over 50 years.

SEA continues to operate as a family environment with a dedication to quality work. We’re looking for team players who are dedicated to achieving common goals, whether working independently or collaboratively. If you take pride in your work, value attention to detail, and are committed to continual improvement, we want to hear from you.

Benefits
We value our employees and offer a comprehensive benefits package, including:
  • Medical, dental, vision, and life insurance coverage
  • Short-term disability insurance and basic life insurance provided by the employer
  • Wellness program discounts and healthcare flexible spending accounts
  • 401K retirement savings plan with employer contribution match
  • 7 Paid holidays and generous paid time off
  • Tuition reimbursement and employee referral incentives
  • Monthly employee and family events


Equal Employment Opportunity
It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.

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