Fulfillment Coordinator
3 weeks ago
Title: Seasonal Fulfillment Coordinator
Reports to: Sr. Director of Operations
FLSA Status: Non-Exempt
Position Summary
Operation Warm provides warmth, confidence, and hope through basic need programs that connect underserved children to community resources they need to thrive. The role of Seasonal Fulfillment Coordinator is directly responsible for the order flow of funds raised through Grants, Government, Individuals, and other strategic initiatives identified by the leadership team. Responsibilities include data entry, beneficiary communication and identification, and order creation. The Seasonal Fulfillment Coordinator will work directly with the Operations team to support Customer Service.
Essential Duties and Responsibilities
- Work with Operations team to execute the timely distribution of orders and ensure that funder requirements are met.
- Support beneficiary identification and communicate directly with beneficiaries to secure approvals and contracts for distribution.
- Ensure that all required data is captured in Salesforce. Accurately and fully maintain all relevant partner records in Salesforce. Utilize exception reports to identify and correct any data errors or omissions.
- Develop and manage a detailed project schedule and work plan
- Proactively gather necessary information to plan and implement projects
- Manage time to reach objectives in an effective and efficient manner
- Identify and reports deadline conflicts or delays to management
- Build and maintain effective relationships
- Measure project performance to identify areas for improvement
Qualifications
- Strong organization skills
- Excellent written and verbal communication skills
- Strong familiarity with project management software tools, methodologies, and best practices. Asana experience preferred.
- Works well in a fast-paced environment, able to manage multiple projects, and adept at prioritizing
- Detail oriented with well-developed organization skills
- Demonstrated ability to work well with a team
- Highly proficient in Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook, OneNote)
- Experience with Salesforce and/or other CRM systems
Job Type: Seasonal
Experience level: 2 years
Schedule: Monday to Friday
Work Location:
- Hybrid remote in Glen Mills, PA 19342
- Operation Warm is able to offer remote employment of this position in the following states: DE, GA, IL, OH, PA, SC, TX, UT & VA
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