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Service Manager

4 months ago

Aurora, United States Proof Pest Control Full time
Job DescriptionJob Descriptionproof. Pest Control is looking for a dependable, driven Service Manager. We are a growing, fast-paced company with a lot of opportunities for growth. At the forefront of proof. are our core values, one of which is "We Evolve". At proof., we are always looking for ways to improve and adapt. These values are the foundation of what separates us from every other pest control company out there.

The Service Manager is responsible for ensuring this team is functioning effectively, operating efficiently, and maintaining high levels of customer satisfaction.

Here are a few more specifics of what you would be doing each day:

  • Facilitating ongoing training and safety meetings in the office and in the field.

  • Driving and engaging our safety culture.

  • Responding to customer concerns, including dealing with difficult customer accounts.

  • Ability to work after hours if needed.

  • Back-up for Branch Manager when needed.

  • Set the example for how technicians should work.

  • Understand and facilitate Proof's Core Values.

What do I need to be successful?

  • Having 1-2 years of related experience is very helpful, but not required.

  • A strong belief that Safety is not just a word, but a culture you believe in.

  • You are able to effectively lead and motivate others.

  • Ensure team follows best practices and maintains service level agreements.

  • Communications skills – impersonal, written, presenting.

  • Strong problem-solving skills and coming up with practical solutions.

  • Ability to build rapport easily and establish trust with customers and employees

  • You are detailed oriented and understand the importance of safety.

  • Understanding that your team will depend on you and that your availability may be needed even when your day is over.

Why should you choose proof. Pest Control?

  • Opportunities for advancement and career growth.

  • An opportunity to work for a company that provides value to its employees, clients, and the community.

  • Your opinion makes an impact Many of our success stories are from ideas from our employees.

  • Medical, dental, and vision coverage.

  • 401k Matching.

  • Paid time off.