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Automotive Service Operations Manager
2 months ago
Position: Service Manager
Company: Celebration Chevrolet
Compensation: $84,000 annual salary plus 2% of dealership net profit
Total Expected Earnings: $200,000+ with performance-based bonuses
Role Summary:Celebration Chevrolet is in search of a skilled and proactive Service Manager to oversee our service operations. This pivotal role is essential for enhancing our dealership's performance and ensuring customer satisfaction. We are seeking a leader capable of fostering excellence, driving profitability, and upholding the highest service standards.
Key Responsibilities:- Leadership: Recruit, train, and maintain a proficient team of technicians and service advisors.
- Customer Experience: Achieve a high Customer Satisfaction Index (CSI) by delivering exceptional service quality.
- Performance Goals: Meet and exceed departmental objectives in alignment with industry standards.
- Profit Management: Enhance department profitability through strategic management and innovative practices.
- Team Engagement: Involve team members in decision-making processes to foster a collaborative environment.
- Demonstrated experience as a Service Manager in a busy dealership environment.
- Strong technical background with respect from the team, providing a foundation for mentorship.
- Proven success in driving profitability, staffing, and customer satisfaction.
- Exceptional leadership and team development skills.
- Excellent communication and customer service skills.
- In-depth knowledge of automotive repair and maintenance.
- Aptitude for managing and motivating a diverse workforce.
- Strong organizational and analytical abilities.
Become part of a family-owned dealership that values career growth and offers the chance to make a significant impact in a developing department. This role presents an opportunity to showcase your expertise and contribute to a team led by experienced management.
