Operations Supervisor

2 months ago

Virginia Beach, United States Reliance Medical Transport Full time
Job DescriptionJob Description

Benefits:

  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

100% Employer Paid:

  • Medical, Eye, Dental Insurance
  • Short- and Long-Term Disability
  • Life Insurance
  • 401K

Job Summary: Our Operations Supervisors assist the Operations Chief in supervising daily operations of all field staff. They monitor employee performance, identify safety issues, and address operational needs. This includes facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, working in the field as needed, as well as other operational support functions as assigned by the Operations Chief. This position works 3 nights a week (Thursday, Friday, Saturday 4p-5a).

Essential Duties and Responsibilities:

● Directly supervised by and reports to the Operations Chief.

● Supervise all crew members in all aspects of training, daily activities and disciplinary action with support from HR and upper management.

● Assures that all assigned personnel report to duty on time.

● Relays and explains special messages and directives from the company's managers and directors.

● Informs field providers of changes in regulations and policies, implications of new or amended policies or procedures and new techniques of patient care.

● Assists field providers in performance of their duties.

● Reviews quality of patient care reports and unit check out forms prepared by field providers.

● Performs inspection tours of deployment stations and crew’s quarters.

● Inspects the facility, equipment, supplies, and personnel to ensure efficiency and enforcement of company policies and procedures.

● Tours response areas to ensure proper execution of appropriate field and patient care procedures.

● Determines a plan of action for ambulances to respond to multiple casualty incidents, participates in MCI drills, and arranges for crew participation for training Responds to scenes, when necessary, to coordinate and supervise field provider activities and to report events to managers and directors.

● Recommends the purchase of new equipment and use of new techniques in EMS field operations.

● Directs personnel in the use of vehicles and patient care equipment.

● Investigates charges of inefficiency or neglect of duty against field providers and recommends action based on the findings.

● Recommends awards for personnel achieving superior performance.

● Investigates and prepares reports of accidents involving equipment, patients and personnel.

● Promotes health care awareness and prevention by participating in community activities and serves as a company representative promoting positive customer relationships through proactive involvement in public business. Also, facilitates in-services for facilities to help staff members gain a better understanding of our services.

● Inspects uniform appearance of field providers and checks ambulances for conformity to standards.

● Prepares reports about shift activities, unit efficiency, discipline, and personnel evaluation and submits reports to managers and directors.

● Prepares weekly deployment schedules for field providers maintaining adequate coverage for call volume, fills vacancies in the shift schedules and projects future labor needs.

● Assists field providers in obtaining necessary licenses, permits, classes, and certifications to maintain active provider status.

● Assists in the training of field providers. Monitors inventory for supplies, places and receives orders, and distributes equipment and supplies.

● Participates in Quality Improvement activities including audits, peer review and data collection activities.

● Participates in continuing education activities as a student, instructor, and proctor. Ensures compliance by monitoring ETA's, radio communication, and reviewing reports for EMS agencies.

● Enforces company policies and procedures, Codes of Safe Practices, Injury and Illness Prevention Program, and local EMS policies.

● Documents all corrective and/or disciplinary actions performed. Promotes good customer care and investigate all reported concerns and issues relating to requests for service.

● Provides positive leadership by example and promote teamwork.

● Facilitates and documents crew meetings for safety issues, policy and procedure updates, and performance issues.

● Conducts periodic visits to facilities to monitor performance of dispatch and crews and address any issues or concerns of facility staff.

● Responds on a unit to calls during periods of increased call volume.

● Attends all supervisor / management meetings

● Arrives for duty appropriately groomed and in the proper work dress/uniform

● Maintains punctual and regular attendance

● Completes all required/assigned Company training

● Perform other duties as assigned

Qualifications & License/Certification:

● Must be at least 18 years of age

● Must have a high school diploma or GED

● Must have a clean background, clean driving records and ability to pass a drug screen

● Effective oral and written communication skills; strong listening and comprehension abilities, adaptability to quickly evolving situations, and strong decision making.

● State of Virginia EMT-B (Required) and National Registry EMT-B Certification (Preferred)

● BLS CPR Certification (Required)

● Valid Driver’s License (Required)

● 1 year of EMT experience (Preferred)

● 1-2 years of Supervisor / Management experience (Preferred)

● EVOC (Preferred)

Working Conditions:

● Must be available to work days, nights, weekends and holidays, extended workdays.

● Long periods inside the ambulance.

● May work indoors or outdoors with exposure to weather.

● Possible routine exposure to moderate noise levels.

● May periodically work in poorly lit environments in a moving vehicle

Physical Demands:

● Moderate to extended amounts of sitting, standing, and walking.

● Some repetitive motion activities.

● Routinely lifting more than 300 lbs. with assistance.

● Pushing, pulling, reaching, lifting, bending, squatting, kneeling, twisting, carrying, typing and stair climbing.

● Visual identification of color-coded items.

● Clear speech and hearing.

● Must be able to wear a face mask or respirator with proper fit for extended periods when required

  • Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Excel Fitness Holdings Full time

    Position Overview:We are seeking an Operations Supervisor to join our team. This role is essential for overseeing daily operations and ensuring that our team members are supported in their roles.Key Responsibilities:- Lead and mentor team members, fostering a collaborative environment.- Manage operational processes to enhance efficiency and productivity.-...

  • Hotel Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Crestline Hotels & Resorts Full time

    Crestline Hotels & Resorts is seeking a dedicated individual with a true passion for hospitality to become a vital part of our leadership team as the Hotel Operations Supervisor.Position OverviewThe Hotel Operations Supervisor plays a crucial role in delivering an outstanding experience for every guest while optimizing hotel profitability. This position...

  • Retail Operations Supervisor

    5 days ago

    Virginia Beach, Virginia, United States Kohl's Full time

    Operations Supervisor / Merchandising Leader - Job OverviewPosition SummaryAs an Operations Supervisor or Merchandising Leader, you will be instrumental in managing store functions and merchandising strategies to guarantee outstanding customer service. Your role will involve mentoring and developing team members to improve operational effectiveness and boost...

  • Site Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States 0001 United Rentals (N A), Inc Full time

    Site Operations Supervisor – Matting RegionThe Site Operations Supervisor in the Matting Region plays a crucial role within the field team, tasked with managing several crews to guarantee the successful execution of projects. This position reports directly to the Regional Directors and is essential in ensuring project profitability and client...

  • Landscape Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Position Overview:The Landscape Operations Supervisor is responsible for the upkeep, management, and aesthetic quality of outdoor spaces, including gardens, pathways, parking areas, and roadways. This role ensures that the standards of the Property, Owners, and Guests are not only met but exceeded, while adhering to all relevant policies and regulations.Key...

  • Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Sel42016 Llc Full time

    Job OverviewAs an Operations Supervisor, you will report directly to the General Manager and play a crucial role in overseeing daily operations.Key ResponsibilitiesPerform the duties of Inshoppers and drivers as needed.Manage a team of approximately 3 to 50 staff members, assigning tasks, supervising their work, and evaluating performance.Recommend...

  • Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Advanced Technology Leaders Inc Full time

    Operations ManagerCompany Name: Advanced Technology LeadersJoin our esteemed organization, Advanced Technology Leaders, as an Operations Manager. This pivotal role encompasses delivering technical guidance, conducting in-depth research, assessing operational processes, and providing essential support to our staff. You will play a crucial role in preparing...

  • Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States HARPH2017 LLC Full time

    Job OverviewThe Operations Supervisor plays a crucial role in ensuring the smooth functioning of our establishment. This position reports directly to the General Manager and is responsible for overseeing daily operations.Key ResponsibilitiesPerform all essential duties of Inshoppers and drivers.Manage a team of approximately 3 to 50 staff members, assigning...

  • Electrical Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Synerfac Technical Staffing Full time

    Job OverviewSynerfac Technical Staffing is in search of an Electrical Operations Supervisor to oversee our client's electrical projects. This role is essential for ensuring the effective integration of power systems in large-scale facilities.Key ResponsibilitiesProject Management: Organize, plan, and supervise the installation of electrical systems across...

  • Electrical Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Synerfac Full time

    Position Overview:Synerfac is in search of an Electrical Operations Supervisor to oversee our client's electrical projects. This role is essential for ensuring the successful implementation of electrical systems in various large-scale operations.Key Responsibilities:Develop, organize, and manage the installation schedules for electrical systems across...

  • Culinary Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Topgolf Entertainment Group Full time

    Position Overview As a Culinary Operations Supervisor, you will be responsible for overseeing the daily functions of the kitchen team. Your leadership will ensure that our culinary operations run efficiently and effectively. Key Responsibilities Lead and manage kitchen personnel, including chefs, kitchen assistants, and cleaning staff. Guarantee...

  • Operations Supervisor

    2 days ago

    Virginia Beach, Virginia, United States Aerotek Full time

    **Job Title: Production Supervisor - Weekend Shift****Job Description**As a Production Supervisor in our brand new 100K sq ft facility, you will coordinate and oversee all production activities in an assigned department to ensure that customer commitments are met with quality and delivery. You will review the daily production schedule and ensure demands are...

  • Operations Supervisor

    2 weeks ago

    Virginia Beach, Virginia, United States Express Wash Hold Co LLC Full time

    Job OverviewAre you ready to elevate your career in team management? Join our dynamic organization and enjoy a competitive hourly wage starting at $17.50.Express Wash Hold Co LLC, a subsidiary of Express Wash Concepts, is seeking passionate individuals who are eager to grow with us. We are more than just a car wash; we are dedicated to providing fast,...

  • Retail Operations Supervisor

    5 days ago

    Virginia Beach, Virginia, United States Kohl's Full time

    Store Operations / Merchandising OverviewPosition SummaryAs a Store Operations Supervisor or Merchandising Team Leader, you will be instrumental in managing store functions and merchandising strategies to deliver outstanding customer experiences. Your role will involve mentoring and guiding team members to improve operational effectiveness and boost sales...

  • Event Operations Supervisor

    6 days ago

    Virginia Beach, Virginia, United States Sheraton Virginia Beach Oceanfront Full time

    Position Title: Event Operations Supervisor Department: Food and Beverage Services Reports To: Chef and Banquet Manager Supervision: Banquet Team Compensation Structure: Hourly, Bi-weekly Payments Who Are We Seeking? Are you a dedicated team player who takes pride in your responsibilities and is enthusiastic about providing exceptional service to our guests?...

  • Banking Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Dollar Bank Full time

    Position OverviewBecome a vital member of the innovative team at Dollar Bank, recognized as the largest mutual bank nationwide. Our dedication to diversity and community engagement distinguishes us within the financial sector. As a Banking Operations Supervisor, you will be instrumental in providing outstanding customer service and nurturing enduring...

  • Banking Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States Dollar Bank Full time

    Position OverviewBecome a vital member of the energetic team at Dollar Bank, recognized as the largest mutual bank nationwide. Our dedication to diversity and community engagement distinguishes us within the financial sector. As a Banking Operations Supervisor, you will be instrumental in providing outstanding customer support and nurturing enduring...

  • Finance Operations Supervisor

    6 days ago

    Virginia Beach, Virginia, United States Commonwealth of Virginia Full time

    Position: Finance Operations Supervisor at Commonwealth of VirginiaOrganization: Commonwealth of VirginiaBecome a vital member of a dedicated team focused on delivering exceptional services to Virginia's Veteran community.Engage in a workplace that values positive interactions, outstanding service, and effective outcomes.Play a key role in enhancing the...

  • Building Operations Supervisor

    1 week ago

    Virginia Beach, Virginia, United States CTR Full time

    Position Overview CTR Group is on the lookout for a Building Operations Supervisor to oversee a Health & Wellness Center.Compensation: $60K - $65K along with Comprehensive Benefits ROLE SUMMARY: Responsible for the effective operation of the Virginia Beach campus infrastructure, including mechanical, electrical, fire/life safety systems, and elevators. This...

  • Engineering Operations Support Supervisor

    20 hours ago

    Virginia Beach, Virginia, United States ABM Industries Full time

    Job Description**Job Summary:**We are seeking an experienced Engineering Operations Support Supervisor to join our team at ABM Industries. As a key member of our facilities engineering team, you will be responsible for the day-to-day management of our local workforce, ensuring the successful implementation of client objectives and energy initiatives.Key...