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Operations Supervisor
2 months ago
Company Name: Advanced Technology Leaders
Join our esteemed organization, Advanced Technology Leaders, as an Operations Manager. This pivotal role encompasses delivering technical guidance, conducting in-depth research, assessing operational processes, and providing essential support to our staff. You will play a crucial role in preparing standardized operational documentation for our organization.
Key Responsibilities:- Assess software applications and their documentation, oversee quality metrics, and engage in ongoing quality assessments.
- Conduct research and analysis to propose enhancements for software and data management.
- Effectively communicate with diverse stakeholders, including leadership, developers, engineers, and analysts.
- Lead project-specific initiatives related to quality assurance, troubleshooting, and testing.
- Compile and structure information for system specifications and client deliverables.
- Contribute to internal reporting, manage inquiries, and ensure adherence to deadlines.
- Perform needs assessments for business process solutions.
- Oversee IT operational processes to guarantee effective service delivery.
- Collect feedback to drive continuous service improvement.
- Review existing policies in collaboration with stakeholders.
- A minimum of ten years of documented professional experience.
- Proficient knowledge of various technologies for information organization.
- Comprehensive understanding of fundamental business processes.
- Capability to identify metrics for system performance and accuracy.
- Strong problem-solving and conflict resolution skills.
- Adept at functioning effectively in a dynamic work environment.
Additional responsibilities may be assigned by the supervisor, and duties may evolve as necessary.
Requirements: Active TS/SCI Security Clearance is mandatory.
Work Environment: Standard office setting utilizing typical equipment.
Physical Demands:
- Prolonged periods of sitting at a desk, engaging in computer work, with occasional lifting required.
- Ability to navigate around the organization's facilities.
Travel: Minimal travel may be required.
Equal Opportunity Employer: We are committed to providing equal employment opportunities for all applicants.
Benefits:
- Comprehensive Medical, Dental, and Vision Plans
- 401K plan with matching contributions
- Company-funded Disability and Life Insurance
- Training and Tuition Assistance programs
- Generous Paid Time Off
Apply online at the Company's Careers page.
