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Customer Service Representative

2 months ago

Bastrop, United States Parobek Plumbing & Air Full time
Job DescriptionJob DescriptionWhy we need you

Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and look at this opportunity as not just a job but a career.

The big task

Full Time and part time positions consist of weekdays and weekends.

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Pay dependent on experience.

Key sub tasks

• Have a great personality and enjoy customer service.

• You will need to learn and follow the call script in order to sound professional and authentic when speaking with our customers.

• Participate in training so that you grow and develop as a professional.

• Maintain and update our customer database with complete and accurate information.

• Maintain communication with dispatch and your manager.

Skills and experience

* Retail experience a plus.

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What we offer
  • Our top performers are among the highest paid in Bastrop County.
  • Medical Insurance -- we pay 100% for you.
  • New technology, and access to integrated software.
  • 401k Plan with a company match.
  • Free gym membership.
  • Dental, vision, (optional).
  • Two weeks paid Vacation
  • A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Parobek Plumbing and Air Conditioning, LLC.

Learn more about us

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Parobek by visiting www.parobekplumbing.com. When you're ready, please follow the directions to apply for this position.

Equal Opportunity Employer