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Account Executive

3 months ago

Atlanta, United States Stashlete, Inc. Full time
Job DescriptionJob Description

SUMMARY

Stashlete is seeking a driven Client Executive to help drive growth for our company. There are

two key aspects to the position:

1. As a Client Executive, you will be responsible for managing warm, active leads and

moving them through the Stashlete sales process to close new business within our

ideal customer target segments.

2. The Client Executive will also be responsible for client onboarding, account

management, client satisfaction, and revenue expansion within the Stashlete

customer base. The Client Executive will work with existing clients to expand usage

of the Stashlete platform.

 

This role will act as a liaison between customers and cross-functional internal teams to ensure

the timely and successful delivery of our solutions according to customer needs.

This position is not initially a Hunter sales position. We have warm leads that need nurturing

and movement through a sales process, as well as a focus on strong account management and

client success skills.

 

** Base salary is $60,000 plus a bonus structure: first year OTE $95,000. Could be higher based on sales quota **

 

** Equity **

 

WHO WE ARE

Step into Stashlete, where we unlock your potential for making a difference and redefine the

landscape of charitable giving. More than just a typical donation app, Stashlete represents a

revolution that empowers athletes, strengthens communities, and drives political movements.

Our mission is to break down old barriers and magnify your ability to enact change.

 

** This is a tech startup **

 

Responsibilities Summary:

Daily attention to detail regarding:

  • Handling of all prospect/customer lifecycle steps, from initial discovery, through Proposal development, closing and client on-boarding
  • Overcome objections, gain access to key Decision Makers and move opportunities from leads to prospects while building pipeline
  • Responsible for meeting sales revenue targets
  • Contribute and report personal sales metrics in the weekly sales team meetings
  • Strong negotiations, verbal and communication skills
  • Guide new clients through the initial setup process to ensure a smooth transition onto the Stashlete platform
  • Oversee client accounts to maintain strong relationships and address any issues or concerns promptly
  • Ensure a high level of client satisfaction through regular check-ins, feedback collection, and issue resolution
  • Identify opportunities to expand the usage of the Stashlete platform within the existing client base, aiming to drive additional revenue growth

Administration & Planning:

  • Manage the sales administration functions in the role that includes opportunity/deal tracking using CRM for smooth flow of deals to client approval and PO
  • Weekly reporting of personal sales metrics, reports and communications involving personal activities and actions needed to drive sales per month
  • Develop and implement strategic account plans to achieve client objectives and drive fundraising growth

 

SALES SKILL SET SUMMARY - REQUIREMENTS:

  • The Client Executive will MAKE things happen – vs. HOPING or WATCHING things happen
  • The Client Executive will share relevant information orally and/or in writing with clarity, effectiveness and timeliness
  • The Client Executive must be persuasive in presentations and communicate effectively with internal team members and external clients/partners - in a way that promotes teamwork and effective business practices
  • The Client Executive must align and embrace Company’s Core Values
  • The Client Executive must be focused and driven to provide excellent customer service to both internal and external customers
  • The Client Executive will professionally interact with customers and make meeting customer needs a top priority
  • The Client Executive will accomplish the sales position’s goals and objectives
  • The Client Executive will produce quality forecasts/business modeling on time, respect deadlines, arrive to meetings on time, participate in meetings and projects and complete action items timely and in line with quarterly expectations
  • The Client Executive must be able to handle a wide range of account assignments
  • The Client Executive must be adaptable to changing conditions in their business (client needs, discovery, customer expectations, proposals, etc.)
  • The Client Executive must accept and support new ideas and changes easily
  • The Client Executive must demonstrate the ability to analyze problems, assigns proper priorities and determines correct actions to take
  • The Client Executive must know when to seek help, maintain revenue focus and prospect focus
  • The Client Executive prioritizes activities/actions/resources effectively to accomplish this skillset
  • The Client Executive must be able to take risks within the job scope that reflects thinking on their feet
  • The Client Executive must be comfortable with uncertainty, willing to operate in new environments and take on tasks in unfamiliar areas with new customers and products while collaborating with others
  • The Client Executive must interact well with others on their extended team
  • The Client Executive must effectively contribute, listen to others, and be respectful in email and verbal communications to team members on a sales opportunity
  • The Client Executive must demonstrate their individual leadership skills on both teamwork and being the true sales "quarterback."