Sales Assistant

3 weeks ago


Dayton, United States BelFlex Staffing Network-Dayton Full time
Job DescriptionJob Description

We are seeking a Sales Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  •  Receive request for quotations (RFQ) via telephone, e-mail, or fax and distribute to appropriate Rep.
  • Source the correct product if possible.
  • Obtain Purchase Order from Sales Rep, enter order, and generate picker.
  • Send sales order acknowledgments to customers.
  • Handle all customer complaints in a professional manner.
  • Expedite orders for customers and/or product from vendors.
  •  Provide proof of delivery as needed.
  • Maintain and organize all filing for Sales Department.  Move to secure location at year-end.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Teamwork skills
  • Microsoft Office proficient
  • Attention to detail
  • Organizational skills
  • Dependability
Company DescriptionWe are excited about the opportunities of tomorrow and the challenge of being the best. With a commitment to Succeeding Together, we will be a trusted partner, an industry champion, and a respected leader that makes a meaningful difference in the lives we touch.Company DescriptionWe are excited about the opportunities of tomorrow and the challenge of being the best. With a commitment to Succeeding Together, we will be a trusted partner, an industry champion, and a respected leader that makes a meaningful difference in the lives we touch.
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